Embrace the post-pandemic retail environment to level up innovation and shape the new retail reality
Retailers have long known what the future could look like — and in March 2020 that future arrived with an accelerated shift to digital commerce. This retail reset, coupled with economic pressures and the rise of the value shopper, creates a challenge for retailers looking to grow sales, lower expenses, and improve customer loyalty. Prospering in this new, highly fluid market requires agility and adaptive technology.
Kyndryl empowers retailers to meet these challenges with capabilities and expertise that help them deliver a unified and differentiated customer experience. Achieve best-in-class retail, buttressed by a flexible, transparent supply chain and industry experts who work with you to combine the best of the brick-and-mortar experience with the efficiencies of digital.
Kyndryl partners with retailers to achieve key business outcomes
Transform the retail experience
Kyndryl extends its partnership with retail clients beyond service level excellence, to help deliver experiences that exceed customer expectations and improve job satisfaction for associates.
Build an agile supply chain
Kyndryl helps retailers realize the vision of an agile supply chain with capabilities and expertise that advance supply chain visibility, demand forecasting, and inventory management.
Create a unified retail enterprise
Kyndryl helps retailers combine the best of the brick-and-mortar experience and with the efficiencies of digital to create a best-in-class retail operation.