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Digital Workplace

Mark Slaga, Kyndryl Global Practice Leader for Digital Workplace, shares his perspective on the challenges and opportunities of new ways of working

Create a seamless hybrid workplace that enhances your end user experiences and productivity

Kyndryl uses a holistic, measurable, and data-driven approach to seamlessly integrate your current applications and data, simplify workflows, and improve employee engagement.

Our people and technology can help reduce costs through proactive and predictive issue avoidance using automation and self-healing technology.  We can measure and improve the employee experience across each IT touchpoint – including procurement, devices, apps, management, and support – to help co-create with you an integrated, secure hybrid workplace.

“Everything Kyndryl does across the digital workplace is data-driven, with analytics guiding and being prescriptive regarding what the end-user experience needs to be, facilitated through its cognitive channel. Kyndryl focuses on the integration of analytics, cognitive, and automation into all workplace offerings.” — NelsonHall

See why NelsonHall ranked Kyndryl a Cognitive Service Desk leader

Modern Device Management Services

Modern Device Management is a highly configurable approach to today’s complex multi-vendor and multi-tool environments and focuses on user experience.

IT Support Services

Modernized support services are omni-channel by design and powered by analytics, cognitive technologies and automation to deliver a high-grade consumer-like support experience.

Desktop Virtualization Services

Desktop Virtualization Services streamlines delivery of modern workspaces with an automated rollout that enhances user experience and simplifies adoption, provisioning, and administration of virtual workspaces on public, hybrid, or private cloud.

Collaboration Services

Collaboration Services is a cloud-based suite of productivity solutions including email, instant messaging, voice, social, file share and video enabling mobile employees to exchange information, locate experts, and become more productive.

Enhance end user experience and productivity

A multinational petroleum company improved end user experience impacts by 30%, increasing employee productivity

Reduce device management and support costs

A large retailer reduced device management costs by 30%

Decrease number of support incidents

A government agency reduced the number of monthly calls to the service desk by 50%

Resources

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