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Banking and financial services

Modern banking starts with trusted operations

Drive innovation without compromising security, compliance, or reliability across your most critical operations

We help banking, payments, and financial markets leaders optimize their IT workloads for a superior customer experience.

Get regulation ready for today and tomorrow without doing the work of two

You don't need another you to get cybersecurity regulation ready.

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85%

of executives agree that a better employee experience translates to a better customer experience and higher revenue.


Source: IDC

73%

of CEOs say that deriving value from data is their top priority and is essential to remaining competitive.


Source: Frost & Sullivan

70%

of CEOs will mandate resilience to survive threats from cybercrime, severe weather, and political instabilities.


Source: Gartner

Banking and financial markets capabilities

Helping banking and financial markets achieve better outcomes

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Accelerate modernization to drive business priorities

A major US bank envisioned modern technology and digital capabilities to effectively deliver services to customers and colleagues with greater speed and agility.

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Innovate to deliver exceptional customer experience

Kyndryl is working with a Middle Eastern bank to harness the power of its data to provide best-in-class experience and personalized offerings to its customers.

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Build a secure and resilient financial ecosystem

Faced with a time-consuming and manual process disaster recovery (DR) process, a major national stock exchange sought the right tool to automate its DR operations.

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Building the intelligent bank

Frequently asked questions

Our experts, your challenges

Jayakrishnan Rajagopalan

Read the Q&A with Kyndryl expert, Jayakrishnan Rajagopalan

For fintech particularly, digital public infrastructure and innovative business solutions are essential for tackling financial inclusion and rural penetration effectively. Furthermore, the design and integration of voice and vernacular interfaces into products and services helps deliver substantial value and should be prioritized.

In legacy modernization, systematically dismantling the core allows institutions to address their technical debt and establish a suitable timeline for the modernization program. The implementation of AI and machine learning-based deep learning models serves as the foundation for creating Early Warning Systems (EWS), AI-powered credit scoring using alternative data sets, and digital platforms for collections. Additionally, tracking NPA resolutions helps to continually reduce friction across the entire credit risk ecosystem.

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