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Banking and financial services

Modern banking starts with trusted operations

Drive innovation without compromising security, compliance, or reliability across your most critical operations

We help banking, payments, and financial markets leaders optimize their IT workloads for a superior customer experience.

Get regulation ready for today and tomorrow without doing the work of two

You don't need another you to get cybersecurity regulation ready.

Double your impact with Kyndryl

85%

of executives agree that a better employee experience translates to a better customer experience and higher revenue.


Source: IDC

73%

of CEOs say that deriving value from data is their top priority and is essential to remaining competitive.


Source: Frost & Sullivan

70%

of CEOs will mandate resilience to survive threats from cybercrime, severe weather, and political instabilities.


Source: Gartner

Banking and financial markets capabilities

Helping banking and financial markets achieve better outcomes

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Accelerate modernization to drive business priorities

A major US bank envisioned modern technology and digital capabilities to effectively deliver services to customers and colleagues with greater speed and agility.

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Innovate to deliver exceptional customer experience

Kyndryl is working with a Middle Eastern bank to harness the power of its data to provide best-in-class experience and personalized offerings to its customers.

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Build a secure and resilient financial ecosystem

Faced with a time-consuming and manual process disaster recovery (DR) process, a major national stock exchange sought the right tool to automate its DR operations.

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Customer success

Our customers are building what's next

Banking
1 / 1
30%
gain in operational efficiency

Kyndryl helped an Indian SFB upgrade its VMware Cloud Foundation (VCF) environment to prepare for more stringent regulations and meet growing competition.

Small finance bank

Small finance bank embarks on resilient digital banking transformation

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Learn how the bank improved security and customer experience

What's new in banking and financial markets

Read all articles
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Customers

CLS completes major infrastructure modernization milestone with Kyndryl

Press release | Oct 15, 2026
Bangkok Thailand - October 7, 2020_Krungsri Ploenchit Office, new business landmark in heart of Bangkok, it's built with energy-efficient designs, located at corner of Ploenchit Rd and Wireless Rd
Customers

Kyndryl and Krungsri renew partnership to advance core banking transformation

Press release | Sep 10, 2026
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Customers

Kyndryl and Incore Bank collaborate with Google Cloud to help advance agentic AI customer onboarding

Press release | Aug 31, 2026
resources

Go deeper with banking and financial markets

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Identify your readiness tipping point

Read the Readiness report
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Building the intelligent bank

Read the Bloomberg article
Frequently asked questions

Our experts, your challenges

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Read the Q&A with Kyndryl expert, Akber Samji, Consult Partner Financial Services, Kyndryl Canada

AI is evolving from experimentation into an embedded, enterprise-wide capability across operations, risk, and customer journeys. Consistent with OSFI Guideline E 23, Canadian banks are increasingly treating AI as a core technology risk, requiring clear governance, accountability, and alignment with operational resilience expectations.

Legacy platforms, fragmented data, and operational risk concerns often prevent AI initiatives from progressing beyond proof-of-concept stages. Under E 23, institutions must demonstrate control, resilience, and third party oversight throughout the full lifecycle of AI enabled systems, making infrastructure, observability, and disciplined operations essential to scaling AI safely.

Kyndryl focuses on the infrastructure, platforms, and operating models that enable AI to be deployed as a controlled, enterprise grade capability. We help integrate AI into existing environments while supporting E 23 expectations for governance, operational resilience, third party risk, and ongoing technology oversight, helping ensure AI enabled services remain secure, reliable, and auditable as adoption expands.

Take the next step

Connect with an expert to discuss your IT transformation

Let's talk