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Banking and Financial Markets

Kyndryl optimizes Canara Bank’s services, operations, and IT infrastructure

Banking and Financial Markets

Kyndryl optimizes Canara Bank’s services, operations, and IT infrastructure

Canara Bank is a major financial conglomerate with as many as thirteen subsidiaries and sponsored institutions in India and abroad. The bank was looking for an experienced partner to help them update their end-to-end IT operations and enhance their customer experience.

how we helped

01
Kyndryl developed a solution that provides Canara Bank with greater oversight, resilience, and focus, and helps improve their customer experience.

Observable

Received an end-to-end view of its business services.

Minimizes risk

Mitigated risk using advanced capabilities and tools

Available and reliable

Promoted a focus on services availability

02
Kyndryl helped Canara Bank make proactive changes by deploying a unified digital IT services dashboard and implementing a set of advanced intelligence tools.

Greater insight

Provided a single pane of glass view of the bank’s key performance indicators, tools dashboard, and knowledge repositories

Implemented advanced tools

Created sophisticated preventive and predictive intelligence capabilities

Incident reduction

Minimized disruption by leveraging auto-remediation, shorten maintenance timeframes, and improve application availability

03
Kyndryl worked with Canara Bank to help them deliver on their goal of improved operational excellence, profitability and scale to become the ‘Best Bank to Bank with’ in India.

Improved platform

Optimized to recognize and remediate IT failures and anomalies.

Data driven insights

Delivered outage predictions and similar insights to help increase control over the bank’s mission-critical operations

Customer use cases
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