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Digital Workplace

Make your digital workplace experience seamless

Gartner names Kyndryl as a Leader in the 2022 Gartner® Magic Quadrant™ for Managed Mobility Services.

View the report

Co-create a secure, equitable employee experience to fuel collaboration, your organizational culture and better bottom-line results

Now more than ever, it’s important for businesses to create an intelligent, continuously improved digital workplace that empowers employees to collaborate, be productive and enhance business outcomes – while fostering your organizational culture. Understanding the ideal experience requires deep insights that are beyond traditional metrics.

Our open digital workplace platform is designed for proactive and predictive issue avoidance, it uses cognitive automation and self-healing technology. Together, we can create an integrated, secure hybrid workplace that’s future ready.

“Everything Kyndryl does across the digital workplace is data-driven, with analytics guiding and being prescriptive regarding what the end-user experience needs to be, facilitated through its cognitive channel. Kyndryl focuses on the integration of analytics, cognitive, and automation into all workplace offerings.” — NelsonHall

See why NelsonHall ranked Kyndryl a Cognitive Service Desk leader

Innovation Leadership

Over 450 customers are improving their employee experiences with Five9 software and Kyndryl Digital Workplace Services. Kyndryl is proud to be named Five9 Systems Integrator Innovator of the Year! Together, our collective strength creates exceptional service experiences for our customers.

 

Our Digital Workplace Services difference

We support over 650 customers across more than 50 countries. Some of the top differentiated ways we help our customers include:​

Open Technology Platform

Our open Digital Workplace Platform integrates with industry leading solutions. It uses cognitive analytics and automation to provide a modern digital workplace with advanced security capabilities.

See our technology platform in action — watch our demo video  ->

Enhanced digital experiences

Kyndryl measures and optimizes the employee digital experience to improve collaboration, productivity and culture. We predictively and proactively secure and fix things before they break.

See what IDC wrote about the employee experience and Kyndryl's capabilities ->

Scale, security and expertise

We manage millions of devices and virtual desktops, handle about two million service contacts per month and incorporate robust security and resiliency capabilities in our offerings.

Hear from one of our customers about our scale, security and expertise ->

Modern Device Management Services

Offering an exceptional employee experience relies on the efficiency, connectedness, and performance of every application, server, platform, device, service, and even physical surroundings of your hybrid workplace ecosystem.

Modern Device Management is a highly configurable approach to this complex multi-vendor and multi-tool environments. It aims to deliver an enhanced employee experience by providing a single, end-to-end management service for virtually all end user devices, operating systems, and ownership models.

IT Support Services

The need for workplace services support varies from business to business, and it’s imperative to have workplace support services that can integrate cognitive capabilities and automation into your IT support strategy based on your unique needs.

Our future-ready support services are tailored to fit your needs, delivering a high-grade consumer-like support experience through a variety of channels designed to drive productivity and increase end-user satisfaction.

Desktop Virtualization Services

Time is crucial in ensuring business continuity and powering innovation in the digital workplace. Our Desktop Virtualization Services can help prevent business disruption as you switch to a hybrid workplace model. We deliver modern workspaces through a fast, automated rollout that provides significant agility, scalability, and ready access to mobile and remote employees.

Workplace Collaboration Services

Today’s workers are accustomed to working from anywhere and expect access to tools and information without boundaries.  

 

Kyndryl works with you to deliver a cloud-based suite of productivity solutions including email, instant messaging, voice, social, file sharing and video that enables workers to exchange information, stay connected, and become more productive regardless of their location.

Enhance end user experience and productivity

A multinational petroleum company improved end user experience impacts by 30%, increasing employee productivity

Reduce device management and support costs

A large retailer reduced device management costs by 30%

Decrease number of support incidents

A government agency reduced the number of monthly calls to the service desk by 50%

Resources
Partnerships

 

Learn more about some of our key partnerships

 

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