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Digital Workplace

Make your digital workplace experience seamless

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Kyndryl Workplace Experience Summit

Learn how industry leaders are elevating employee and customer experiences.

Register for Europe Event - March 1, 2023 @ 9.00 AM GMT

Register for Americas Event - March 2, 2023 @ 10.00 AM EST

Co-create a secure, equitable employee experience to fuel collaboration, your organizational culture and better bottom-line results

Now more than ever, it’s important for businesses to create an intelligent, continuously improved digital workplace that empowers employees to collaborate, be productive and enhance business outcomes – while fostering your organizational culture. Understanding the ideal experience requires deep insights that are beyond traditional metrics.

Our open digital workplace platform is designed for proactive and predictive issue avoidance, it uses cognitive automation and self-healing technology. Together, we can create an integrated, secure hybrid workplace that’s future ready.

“Everything Kyndryl does across the digital workplace is data-driven, with analytics guiding and being prescriptive regarding what the end-user experience needs to be, facilitated through its cognitive channel. Kyndryl focuses on the integration of analytics, cognitive, and automation into all workplace offerings.” — NelsonHall

 

See why NelsonHall ranked Kyndryl a leader ->

Forbes on EX & CX

According to a survey of EX and CX decision makers conducted by global market research firm Forrester on behalf of Kyndryl, improving the employee experience is a top priority for 53% of executives

 

 

 

Forbes article
Forrester Report
Customer Stories

Dow elevates employee experiences

                       

Dow works with Kyndryl to manage the complete device lifecycle and improve employee experiences.                                       

Read more

Symrise modernizes its digital workplace   

     

Symrise turns to Kyndryl to manage 13,000 digital workplaces at more than a hundred sites around the world.

Read the article

Singapore Airlines transforms its workplace                                  

Kyndryl helped Singapore Airlines transform the digital workplace experience for its employees worldwide.                                

Learn more
Modern Device Management Services

Offering an exceptional employee experience relies on the efficiency, connectedness, and performance of every application, server, platform, device, service, and even physical surroundings of your hybrid workplace ecosystem.

Modern Device Management is a highly configurable approach to this complex multi-vendor and multi-tool environments. It aims to deliver an enhanced employee experience by providing a single, end-to-end management service for virtually all end user devices, operating systems, and ownership models.

Explore Modern Device Management Services
IT Support Services

The need for workplace services support varies from business to business, and it’s imperative to have workplace support services that can integrate cognitive capabilities and automation into your IT support strategy based on your unique needs.

Our future-ready support services are tailored to fit your needs, delivering a high-grade consumer-like support experience through a variety of channels designed to drive productivity and increase end-user satisfaction.

Explore IT Support Services
Desktop Virtualization Services

Time is crucial in ensuring business continuity and powering innovation in the digital workplace. Our Desktop Virtualization Services can help prevent business disruption as you switch to a hybrid workplace model. We deliver modern workspaces through a fast, automated rollout that provides significant agility, scalability, and ready access to mobile and remote employees.

Explore Desktop Virtualization Services
Workplace Collaboration Services

Today’s workers are accustomed to working from anywhere and expect access to tools and information without boundaries.  

 

Kyndryl works with you to deliver a cloud-based suite of productivity solutions including email, instant messaging, voice, social, file sharing and video that enables workers to exchange information, stay connected, and become more productive regardless of their location.

Explore Collaboration Services
Kyndryl Consult for Digital Workplace Services

Kyndryl Consult provides strategy,  implementation, and migration services that span the employee digital experience including device management, IT support, workplace virtualization and the full power and capabilities of Microsoft 365.

Explore Kyndryl Consult
Kyndryl Contact Center as a Service

Deliver exceptional employee and customer experiences with a state-of-the-art omnichannel cloud contact center solution that helps modernize your business operations, empower your contact center employees, and provide enhanced customer service and support. 

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Enhance end user experience and productivity

A multinational petroleum company improved end user experience impacts by 30%, increasing employee productivity

Reduce device management and support costs

A large retailer reduced device management costs by 30%

Decrease number of support incidents

A government agency reduced the number of monthly calls to the service desk by 50%

Banking Industry
Shaping the Banking workforce of the future through DEM

Learn  how digital experience management can help optimize employee experiences for better customer outcomes. 

Read the blog
Improving Employee Experiences in the Banking Industry

Cio.com interviews Ivan Dopplé to get his view on compliance, security and improving employee experiences.

Read the Q&A
Banking on Experience : Digital experience management

Learn how banking companies can use digital experience management to provide  measurable results for continuous workplace improvements.

Read the e-book
Resources
IDC and Kyndryl Webinar

How IT is building employee experiences to enable customer success.

View webinar
EmTech Next - Making Hybrid work

Hear from Ivan Dopplé, General Manager Kyndryl Digital Workplace Services, on the state of hybrid work and what leading organizations are doing to modernize and improve employee digital experiences.

Watch video
Digital Workplace platform with self-heal

Our Digital Workplace Self-Heal capabilities enable a proactive, predictive, and seamless omnichannel experience.

Watch the demo

Our Digital Workplace Services difference

We support over 650 customers across more than 50 countries. Some of the top differentiated ways we help our customers include:​

Open Technology Platform

Our open Digital Workplace Platform integrates with industry leading solutions. It uses cognitive analytics and automation to provide a modern digital workplace with advanced security capabilities.

Watch our workplace orchestration demo ->

Enhanced digital experiences

Kyndryl measures and optimizes the employee digital experience to improve collaboration, productivity and culture. We predictively and proactively secure and fix things before they break.

See what IDC wrote about Kyndryl's capabilities ->

Scale, security and expertise

We manage millions of devices and virtual desktops, handle about two million service contacts per month and incorporate robust security and resiliency capabilities in our offerings.

Explore the Kyndryl success story ->

Partnerships

 

Learn more about some of our key partnerships

 

Microsoft

Kyndryl and Microsoft are redefining collaboration and the modern hybrid digital workplace with the Kyndryl digital workplace platform on Microsoft Azure.

Learn about the partnership
Five9

Leading organizations are improving their employee and customer experiences with Five9 software and Kyndryl Digital Workplace Services. Kyndryl is proud to be named Five9 Systems Integrator Innovator of the Year! Together, our collective strength creates exceptional service experiences for our customers.

Learn about the partnership
VMware

Kyndryl and VMware are using cognitive analytics and automation to simplify the implementation, adoption, provisioning and administration of virtual workspaces and management of apps and devices.

Learn about the partnership

Get a 30-minute, no-cost strategy session with a Kyndryl expert

Discover the full value of your business and technology potential with a Kyndryl expert consultation at no cost.

Book a consultation