James Rutledge is the Global Head of Delivery, which includes Practice Delivery Integration, Advanced Delivery & Delivery Transformation. With twenty years of operating experience in IT, James brings a passion for innovation and quality to everything he does.
James was previously General Manager for Global Technology Services (GTS) Europe, Middle East, and Africa, a $7B IBM business, where he was responsible for customer success, profit and loss, sales, risk, quality, transformation, and employee engagement.
He has lived and worked in the US, Canada, South Korea, Latin America, Russia, Japan, and Spain and oversaw delivery leadership in Japan and Latin America. His previous roles include the Chief Security, Regulatory and Risk Officer for IBM GTS, where he oversaw global risk, security, regulatory, privacy, and compliance.