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Workplace services with Watson

Save employees’ time and precious budget resources with Kyndryl Workplace Support Services with Watson


Invest in skilling your workforce

Understand and optimize your employees’ current skills to develop a workforce that's prepared for the future.

Kyndryl helps you build resiliency through a talent development strategy that dynamically adapts to changing business needs while fostering a culture of employee learning.

What you get with Kyndryl Workplace Support Services with Watson

Analytics and AI

Data reveals what’s happening at your organization, such as where issues reside, their seasonality and the like.

Our agents host more-personalized user experiences and help you to yield optimal results that gradually continue to improve.


The ability to act on behalf of live agents, to use downloadable scriptlets, and to resolve problems before users experience them.

Information architects

At Kyndryl, we believe that there’s no AI without IA—information architects. These are the professionals who train the solution to optimize AI’s full potential.



Increase productivity by reducing the number of service desk calls.

Cost savings

Customize your service desk support quickly for bottom-line savings.

Resource optimization

Use analytics to customize AI for your business and draw out its full potential.

Get a 30-minute, no-cost strategy session with a Kyndryl expert

Discover the full value of your business and technology potential with a Kyndryl expert consultation at no cost.