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Kyndryl and
ServiceNow

Modernize and transform your technology estate

Kyndryl and ServiceNow drive efficiency and improved experiences

Modern enterprises must align their tech infrastructure with business processes and unify their data to gain a competitive edge.

With Kyndryl’s expertise and the intelligent ServiceNow platform, organizations can accelerate adoption of technologies like agentic AI and drive impactful, resilient outcomes.  

Together, Kyndryl and ServiceNow boost efficiency and help improve customer experiences with advanced automation and AI while modernizing tech stack from legacy systems to the cloud. This collaboration helps business leaders to go beyond their digital transformations, solve complex challenges, and achieve their critical business goals.

Competencies

Kyndryl and ServiceNow provide world-class digital transformation skills, delivering industry-leading capabilities that unlock value for customers.

We focus on driving better business outcomes

Digital Workplace
Security and Resiliency
Cloud Services
Application, Data, & AI
Digital Workplace

IT Service Management (ITSM)

Deliver resilient services that supercharge productivity. Create amazing experiences wherever your employee’s work. Future-proof your technology across the enterprise on a single cloud platform.

IT Operations Management (ITOM)

Predict issues, reduce user impact, and automate resolutions with AIOps.

IT Asset Management (ITAM)

Automate the end-to-end lifecycle for software licenses, hardware assets, and cloud—on one platform.

Learn more about Kyndryl Digital Workplace Services

Security and Resiliency
Cloud Services
Application, Data, and AI

Customer stories

Innovating for a digital-first business transformation

To move beyond their operational limitations, Bord Gáis Energy engaged Kyndryl—a trusted partner since 2011—to architect a solution that would help their staff do more, better and faster, while improving cost-efficiency. Most importantly, the Bord Gáis team required a solution that would enable their team to spend much more of their time supporting delivery of change plans.

Arizona Department of Transportation

By implementing data visibility restrictions across departments through a centralized ITSM tool aligned with ITIL principles, supported by a unified team, allowed Kyndryl to eliminate redundant tools for creating and registering one-time users. The introduction of a Service Catalog enhanced our ability to enforce group and role policies efficiently.

Outcomes

Achieve operational excellence

Leverage our extensive experience with IT infrastructure to help optimize your critical systems and drive value from your data.

Enhance compliance and governance

Simplify complexity and tap into deep insights to improve decision making and minimize risk while supporting end-to-end compliance and governance.

Drive resilient transformation with responsible AI

Implement modern AI capabilities effectively and compliantly with trustworthy data, bias reduction, data privacy, cyber resilience, and accountability.

Partner news

RaiaDrogasil Taps Kyndryl to Transform IT Management with ServiceNow

RaiaDrogasil has implemented the ServiceNow IT Service Management (ITSM) platform, enabling the company to automate many of its routine IT requests and to create and manage new digital workflows that are in high demand, as companies are looking to offer a more agile and productive technology experience to its workforce.

Kyndryl and ServiceNow co-create bold solutions to your most critical challenges

In today’s multi-cloud and hybrid world, many enterprises struggle to mature their increasingly complex IT environments. And with economic changes, business leaders are feeling increasing pressure to mitigate costs, drive efficiencies, and reduce dependence on legacy IT.

Connect with us

Learn how Kyndryl and our partners can help solve your unique business problems.