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Go deeper with technology, media and telecom industry resources
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Navigating your readiness tipping point
Point of view
Predictions 2025: Telecommunications
03
things
to know
to know
01
$380-$690 B
In the TMT space, new GenAI use cases are expected to unleash between $380 billion and $690 billion in impact.
Source: McKinsey
02
70%
IDC predicts that by 2025, 70% of organizations with integrated planning and execution will achieve improved operational efficiencies leading to distinctive business benefit of improved ESG and financial performance.
Source: IDC
03
71%
71% of large enterprises across all industries say they prioritize technology and 5G suppliers with ecosystem relationships.
Source: EY
industry experts
Our experts, your challenges
Read the Q&A with Kyndryl TMT industry expert, Gretchen Tinnerman
QWhat are the most important challenges that the Technology, Media and Telecommunications sector are facing today?
AFueled by digital modernization and consumption, consumer preferences are rapidly changing.
Consolidating data and operations - utilizing new ways of working with data by enabling AI to predict insights and improve operational efficiencies.
QHow can Technology, Media and Telecommunications companies use technology to increase efficiency and time-to-market?
ALeverage improved data insights that help tailor content to specific audiences. Leverage automation! Automating repetitive tasks helps reduce manual efforts and speed up processes.
QWhat role does AI play in transforming customer experience in the Technology, Media and Telecommunications sector?
AAI allows for more tailored content delivery for the audience, bringing a more personalized experience to the consumer and enhancing engagement and satisfaction.
Content recommendations – AI suggests more personalized content on streaming platforms, news websites, social media, etc. This keeps users engaged and encourages longer sessions and consumption.
Gretchen Tinnerman
Vice President,TMT IndustryKyndryl
Gretchen Tinnerman
Vice President,
TMT Industry
Kyndryl
Vice President,
TMT Industry
Kyndryl
Trends and Insights
Article | Nov 25, 2024 | Read time: 4 min