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Technology, Media and Telecommunications

Innovation that powers engagement

Deliver experiences that drive engagement and success in an always-on world

We empower our customers to achieve their transformation objectives. We partner with our customers to modernize their enterprises, transform their networks, and improve their customer experiences

$380B+

In the TMT space, new GenAI use cases are expected to unleash between $380 billion and $690 billion in impact.


Source: McKinsey

70%

IDC predicted that by 2025, 70% of organizations with integrated planning and execution achieve improved operational efficiencies leading to distinctive business benefit of improved ESG and financial performance.


Source: IDC

71%

of large enterprises across all industries say they prioritize technology and 5G suppliers with ecosystem relationships.


Source: EY

Technology, media and telecommunications capabilities

Helping you achieve better outcomes

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Personalize the customer experience

A new human-assisted GenAI app delivers improved, personalized customer experiences by leveraging data management and data governance, and drives insights to make smarter decisions and create tailored experiences for customers.

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Unlock faster value

Leverage enhanced content delivery and secured data transmission to accelerate adoption and reduce time-to-market at every stage of the lifecycle.

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Drive transformative change

Achieve your transformation, growth, and security goals and improve your customer, employee, and business experiences.

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Fuel growth and sustainability

Reduce your IT estate's environmental footprint and increase the efficiency and cyber resilience of your operations and infrastructure.

What's new in technology, media and communications

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Go deeper with technology, media and telecommunications

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Modernization report

Technology, media and telecommunications: From consolidation to orchestration

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Readiness report

Navigating your readiness tipping point

Frequently asked questions

Our experts, your challenges

Gaurav Saluja portrait with background - 4x3 format

Read the Q&A with Kyndryl industry expert, Gaurav Saluja, Vice President and Partner, Industrials, Consumer Products, and TMT


Fueled by digital modernization and consumption, consumer preferences are rapidly changing. Consolidating data and operations - utilizing new ways of working with data by enabling AI to predict insights and improve operational efficiencies.

Leverage improved data insights that help tailor content to specific audiences. Leverage automation! Automating repetitive tasks helps reduce manual efforts and speed up processes.

AI allows for more tailored content delivery for the audience, bringing a more personalized experience to the consumer and enhancing engagement and satisfaction. Content recommendations – AI suggests more personalized content on streaming platforms, news websites, social media, etc. This keeps users engaged and encourages longer sessions and consumption.

Take the next step

Connect with an expert to discuss your IT transformation