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Communications and Media
Provide seamless consumer experiences and monetize your 5G transformation

Modernize your networks, enabling seamless connectivity and immersive customer experiences

5G and advanced wireless technologies have accelerated the rate and pace of transformation in the communications and media industry. Businesses are making huge investments to address demands for faster connectivity and immersive content experiences. Meanwhile, there is a race to deliver on the promise of technology with cloud migration, Edge computing, AI and VR technology supported by open, flexible, resilient, and intelligent platforms and architectures.

This is a critical turning point for the industry, and Kyndryl has the experience and strategic partnerships — with Microsoft, AWS, Google Cloud, and Nokia — to help our customers achieve their growth and transformation objectives.  We partner with you to modernize your enterprise, transform networks and significantly improve customer loyalty.

Kyndryl helps communications and media companies achieve key business outcomes

Monetize 5G and advanced wireless

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Transform customer interactions

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Build next-gen secure and resilient enterprises

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Monetize 5G and advanced wireless

Unlock new business models and drive revenue growth with intelligent, programmable 5G networks.

Kyndryl can help you:
  • Design highly flexible, modern and programmable networks with software-defined technologies, analytics and automation that are future-ready for 5G transformation
  • Accelerate edge solution deployments to enterprises, specifically for low-latency and stringent bandwidth use cases with distributed cloud services compatible with all cloud providers
  • Intelligently connect edge and IOT devices for enterprises over a secure platform with world-class cloud providers and AI-powered analytics
Customer use case
 

Customer challenge
A large telecommunications company needed to accelerate their 5G transformation initiatives and move towards a cloud-native architecture to maximize the potential of 5G services.

 

How Kyndryl helped
The customer engaged with Kyndryl to manage and consolidate their hybrid infrastructure. Kyndryl mapped the customer’s cloud management pain points and simplified IT infrastructure management on- and off-premises across multiple cloud environments. To provide 5G services to its enterprise customers, the company relied on Kyndryl’s Red Hat capabilities. This allowed them to manage workload interoperability across any hybrid cloud environment with higher security and lower latency.

 

Outcomes achieved

  • Simplified hybrid cloud management provided a 20-40% cost reduction

  • New environment supports intelligent network architectures that help provide operational automation, flexibility, and adaptability

  • An open multicloud environment allows the customer to remove vendor lock-ins and innovate with different partners in the 5G ecosystem

Transform customer interactions

Increase customer loyalty and reduce churn with omnichannel contactless customer support via virtual platforms.

Kyndryl can help you:
  • Reduce call volumes and increase customer satisfaction with a personalized support experience that utilizes agent assist automation, self-heal scriptlets and virtual agent learning tracks
  • Derive insights into customer behavior and provide intelligent personalization recommendations with end-to-end data management through data fabric reference architecture compatible across multicloud environments
Customer use case
 

Customer challenge
Fuji Television's network infrastructure lacked the bandwidth to handle growing communications volumes, didn’t allow employees to work from multiple studio locations, and restricted their overall productivity. They needed a modern, flexible network infrastructure to provide superior content for viewers.

 

How Kyndryl helped
Kyndryl helped design, deploy, and migrate network solutions based on Cisco technology. This new network allowed their employees to effectively work from anywhere, reduced operational workloads, and supported bandwidth expansion for highly available networks. To minimize downtime, we carefully constructed a phased approach to server migrations and accomplished all tasks within six months. The secure, flexible network infrastructure accommodated employee work styles while producing and delivering high-quality content to viewers

 

Outcomes achieved

  • Modern secure networks allow employees to work from anywhere
  • Power and space requirements reduced by 30%
  • Increased efficiency and reduced administrative workload
  • Refreshed networks improved content quality with new high-capacity content production and collaboration workflows
Read the customer story

Build next-gen secure and resilient enterprises

Accelerate business agility and improve operational efficiency with modern and secure IT infrastructure



Kyndryl can help you:
  • Modernize IT to accelerate transformation and reduce risks with an open, connected ecosystem. Place workloads on our fit-for-purpose platforms — including public, private and dedicated clouds — to enable flexibility and respond to rapidly evolving customer connectivity demands
  • Provide a frictionless work-from-anywhere experience for your employees with an integrated and secure hybrid workplace. Improve employee experience across every IT touchpoint including procurement, devices, apps, management and support
  • Enhance protection of your business operations and critical data from threats — especially cyberattacks, with data protection, hybrid platform recovery, cyber recovery as a service and resiliency orchestration services
Customer use case

 

Customer challenge

A large media and advertising firm needed to integrate and consolidate its worldwide legacy applications in order to improve productivity and enable innovation.

 

How Kyndryl helped

Kyndryl worked with the customer to design, provision, and deploy a cloud-native environment on AWS. We developed and implemented a roadmap to migrate and modernize legacy apps to a future-state target operating model. We continue to provide support with compute, storage, management services that allow the company to scale efficiently, operate securely, and meet capacity needs anywhere in the world.

 

Outcomes achieved

  • 90% reduction of legacy applications
  • 20% savings for reinvestment into value-add SaaS solutions and modernization
  • 250+ enterprise applications were migrated seamlessly and at record speed
  • Improved customer's ability to simultaneously publish to multiple destinations worldwide
  • Content workloads now move seamlessly from on-premises to the cloud and back across the data fabric

Kyndryl and Vodafone Business

As a trusted and valued partner, Vodafone Business is bringing together the best of multicloud and connectivity to drive success for businesses in an ever-changing digital world. 

Jennifer Didoni, Head of Portfolio: Cloud, Edge and Private Networks at Vodafone Business explains how the partnership with Kyndryl brings together the best of cloud and the best of connectivity to power organizations’ digital transformation.

Watch video (03:02)
Kyndryl expert spotlight

Todd Scott

Managing Partner, Communications Sector

 

“We work with our customers to meet them where they are, understand their business and partner with them to devise frameworks that help them leverage data and automation to deploy and monetize 5G networks."

Connect with Todd

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Together we can make sure the world thrives.

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