The Progress Report

A podcast brought to you by Kyndryl, your partner for continuous innovation.

Progress demands transformation. But in a digital-first world, with the velocity of change increasing every day, how do you know you're making the right kind of progress? How can you think big while juggling rising IT complexity, costs, and vulnerability?

Join our Chief Design Officer, Sarah B. Nelson, and Global Leader of Kyndryl Vital, Tom Rourke, as they sit down with thought leaders, technologists, and creative problem solvers. We’ll explore provocative ideas about to how to modernize IT for efficiency and growth, create differentiated experiences, secure a resilient business, and ensure you’re always ready for change.

See recent episodes

Recent episodes

A human-centric approach to innovation in the public sector

Season 3: Episode 9

Our guests share how they are navigating the challenges; guiding their organizations to be more agile, customer-centric, and collaborative – while putting employees and their citizen stakeholders first.

How data and AI will buoy commercial maritime and shipping

Season 3: Episode 8

Our experts talk specifics about digitization, data, innovation, and generative AI in the shipping industry and commercial maritime. They cover challenges, success stories and opportunities for growth.

Navigating the digital frontier: Brazilian banking revolution with next-gen networks

Season 3: Episode 7

Listen as our experts share insight into how enterprises should think about network transformation to drive improved application performance, economics and security.

Taking cybersecurity from an IT issue to a strategic business imperative

Season 3: Episode 6

Explore the impact of new regulations have on cyber risk management strategies, governance, and processes. Listen as experts share insight into how to prepare and what we’re learning from recent breaches.

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About the hosts

Tom Rourke

Global Leader, Kyndryl Vital

Understanding and connecting to people’s needs and experiences has been a common thread throughout Tom’s career in financial services, technology, and education.

Tom leads Kyndryl Vital, which brings a designer-led approach to helping customers define and articulate their vision for the future, understand the conditions they need to create to fulfill that vision, and uncover and resolve challenges through collaboration and innovation.

He is a consummate storyteller, a skill he uses to help colleagues grasp essential ideas and communicate in compelling and memorable ways.

A lifelong learner, he believes that all our experiences have value but that unlearning old habits can be every bit as important as acquiring new skills.

A champion for diversity and inclusion, he is an ally and mentor with a particular emphasis on gender and neurodiversity.

Sarah B. Nelson

Chief Design Officer, Kyndryl Vital

Sarah B. Nelson has been focused on the intersection of design, research, and technology for more than 25 years. In her current role as Chief Design Officer / Distinguished Designer at Kyndryl, Sarah oversees Kyndryl Vital, the designer-led, open and collaborative co-creation experience that helps customers and alliance partners solve their business challenges and create groundbreaking technology platforms.

Sarah is an advocate for empowering women in design and technology. She previously founded The Radical Visionary, a platform to support women in the creative industry with leadership training, retreats, coaching, and educational content. Sarah has spoken at key industry events including South by Southwest, UX Week, IA Conference (formerly IA Summit), and Mind the Product, covering topics such as design leadership, creative processes, design thinking, and workplace transformation through design.

Sarah is an enthusiastic painter and passionate surfer.