By Antoine Shagoury, Chief Technology Officer at Kyndryl
Artificial intelligence (AI) is reshaping the world of business. It can augment human capabilities, automate processes, enhance customer experiences and generate new insights from data.
But AI isn’t a one-size-fits-all solution that can be easily applied to any business or problem. AI requires a strategic vision, a clear understanding of the business objectives and challenges as well as robust data infrastructure, a skilled and diverse talent pool, a culture of innovation and a strong governance and ethical framework. What’s more, using such technology also involves a complex and dynamic ecosystem of technologies, tools, platforms and vendors that need to be carefully evaluated and integrated.
Building intelligence for businesses
AI touches nearly all sectors and industries — and the pace of adoption and implementation is accelerating in key industries such as manufacturing, financial services and healthcare, to name a few.
No matter where companies are on their AI journey, Kyndryl is helping them understand how best to utilize AI to achieve success and meet goals. Our solutions include full-stack services for data modernization, data platform management and enterprise AI services, rooted in a structure that delivers automated workflows, built-in intelligence and a seamless overview across the organization’s data.