Welcome and introduction
 

Join Kyndryl DWS leader, Ivan Dopple, as he welcomes you to the 2023 Kyndryl Workplace Experience Summit.

Speaker:
Ivan Dopplé
Senior Vice President, Global Practice Leader, Digital Workplace Services
Kyndryl

Kyndryl’s CIO transformation story
 

Are you looking to simplify your current IT ecosystem? Hear from Michael Bradshaw how Kyndryl is successfully transforming a complex legacy landscape into a simplified and modern workplace.

Speakers:
Michael Bradshaw
CIO
Kyndryl

Dennis Perpetua
CTO, Digital Workplace Services
Kyndryl

 

Kyndryl Digital Workplace Consulting and Microsoft working together
 

Explore ways your company can achieve the best end user experience in the market, elevate application management and more with Kyndryl and Microsoft.

Speakers:
Darryl Wilson
Vice President, Consult Leader for Digital Workplace Services
Kyndryl

Galahad "Frank" Franklin
Senior Director, Global Partner Service
Microsoft
 

Ask IT and employee dashboard
 

Learn how to enhance experiences, boost productivity, and reduce employee frustration by empowering your employees with the right tools.

Speakers:
Dennis Perpetua
CTO, Digital Workplace Services
Kyndryl

Vandana Jindal
Program Director, Digital Workplace Services
Kyndryl

Carla Granger
Global Leader of Experience, Workplace Experience, CIO Office
Kyndryl

Auriol Stevens
Vice President, Workplace Experience, CIO Office
Kyndryl

Environmental, social and governance (ESG) from Kyndryl Digital Workplace perspective
 

A strong ESG strategy is essential for the long-term success of almost any organization. Discover how Kyndryl and World Wide Generation (WWG) together are integrating ESG into the workplace experience.

Speakers:
Chris Hardy
Enterprise Architect, Digital Workplace Services
Kyndryl

Chris Kirkpatrick
Global Portfolio Leader – Device Management and Lifecycle, Digital Workplace Services
Kyndryl

Manjula Lee
Founder and CEO
World Wide Generation (WWG)
 

Employee experience
 

Join Kantar, a leading data, insights and consulting company, and Kyndryl to learn how to create resilient employee experiences.

Speakers:
Dan Perlick
Vice President, Offering and Sales, Digital Workplace Services
Kyndryl

Jason Scott-Taggart
Senior Director of Service Operations, Technology Services
Kantar

Hybrid workplace journey and market insights
 

Discover how your organization can overcome the challenges of today’s evolving market and successfully implement a hybrid workplace.

Speakers:
Ivan Dopplé
Senior VP and Global Practice Leader, Digital Workplace Services
Kyndryl

Maryjo Charbonnier
CHRO
Kyndryl

Katy Tynan
VP, Principal Analyst
Forrester
 

Employee experience impact on customer experience
 

Customer experience success starts with putting employees first. Discover the link between employee and customer experience and the path to build trust and enable a loyal customer base.

Speakers:
Samarth (Sam) Rai
Business Development Executive, Digital Workplace Services
Kyndryl

Harieram Shashidhar
Portfolio Director, Digital Workplace Services
Kyndryl

Kyndryl Digital Workplace delivery execution - How we do it
 

Learn how to improve employee and customer experiences using omnichannel support powered by automation, digital experience management and intelligent virtual agents.

Speakers:
Vevek Lochub
Global Transformation and Automation Leader, Digital Workplace Services
Kyndryl

Ryan Cole
Implementation Program Manager
Five9