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Alpitour World and Kyndryl: Orchestrating IT modernization to drive business agility and innovation

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Dow reduces IT incidents by 93%

Dow leveraged the AI capabilities of Kyndryl Bridge to generate predictive analytics that helped them proactively reduce major incidents by 93% and IT incidents overall by 50%.

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Migrating SAP finance systems to cloud

A clothing retailer upgraded SAP S/4HANA and migrated to AWS, modernizing finance systems and improving operational efficiency.
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Modernizing IT with multi-cloud architecture

RIMAC migrated legacy servers, upgraded databases and modernized applications, improving employee productivity by 80%.
Asian senior woman video call with doctor on digital tablet

Scaling in-home care delivery with AI platform

Care Safety Innovations built a digital platform to manage care operations, improving oversight, compliance and scalability of in-home healthcare services.
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Accelerating housing workflows with generative AI

A government ministry deployed a GenAI chatbot to analyze documents and generate reports, reducing manual effort and accelerating housing project workflows.
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Consolidating monitoring into unified observability platform

National Australia Bank replaced legacy monitoring with Grafana-based observability, improving operational efficiency and system visibility.
female patient and nurse looking at dashboard

Strengthening disaster recovery for patient care continuity

A U.S. public healthcare provider implemented an AI-driven disaster recovery solution to detect threats and reduce risk of downtime impacting patient care.
Young couple searching right direction on map from the point from Fisherman Bastion in Budapest with Hungarian Parliament building on background during sunrise

Migrating core travel systems from mainframe to cloud

Alpitour World migrated mission‑critical mainframe applications to AWS, reducing infrastructure complexity and improving agility for digital travel services.
construction-workers-talking

Modernizing Kubernetes for hybrid cloud sovereignty

A government housing agency migrated Kubernetes from OpenShift to Amazon EKS Hybrid Nodes, reducing operational complexity and improving performance and manageability
伊方原子力発電所(愛媛県伊方町)

Automating IT monitoring to reduce operational reliance

Shikoku Electric Power Company implemented data-driven monitoring to automate IT operations and reduce reliance on individual expertise for system continuity.
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Automating disaster recovery for resilient digital banking

Arab National Bank automated IT disaster recovery, cutting switchover and recovery times and increasing service availability for digital banking.
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Migrating insurance workloads for agility

A South American insurance company migrated Oracle workloads from IBM Power servers to Azure, increasing scalability and agility without major application changes.
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Improving retail system reliability at scale

A luxury department store retailer modernized core SAP systems to improve transaction reliability and reduce processing delays during peak retail periods.
Nurse adjusting IV

Improving patient safety with data-driven reporting

A public health system implemented Microsoft Azure-based analytics to surface care data, improving infection prevention processes and patient safety outcomes.
monjassa-ship

Implementing low-code platform to improve workflows

Monjasa implemented Microsoft Power Platform with ERP integration to improve purchasing, expense and compliance workflows and strengthen governance and reporting.
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Migrating legacy workloads to cloud

A leading outdoor media company migrated legacy workloads to Microsoft Azure, reducing infrastructure risk and modernizing unsupported systems.
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Improving ERP resilience with cloud-based recovery

A global steel producer migrated SAP disaster recovery to Microsoft Azure, improving recovery readiness and reducing dependence on on‑premises infrastructure.
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Transforming IT culture through knowledge management

Aflac implemented a centralized knowledge management platform to standardize IT processes, improve knowledge sharing and reduce reliance on tribal expertise.
Woman drink of water when hiking

Migrating legacy billing and distribution apps to cloud

A global consumer packaged goods company migrated legacy applications to cloud-based environments, improving application availability and operational flexibility.
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Modernizing digital workplace operations

An international financial services company modernized endpoint monitoring to reduce costs, improve digital experience and reduce outages.
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Modernizing infrastructure to improve resilience and integration

Mazda modernized IT infrastructure and virtualization, improving resilience, integration across systems and reducing operational complexity.
Contact center 2

Implementing a no-code contact center for citizen services

The Government of British Columbia implemented an Amazon Connect no-code contact center, improving citizen access to public services.
cars parked along street

Forecasting infrastructure repairs with AI

The City of Stockton implemented an AI-powered dashboard to forecast pothole repair timelines, improving visibility for residents and planning for road crews.
banking board meeting

Remediating cloud security gaps to meet audit deadlines

A North American bank reconfigured cloud security controls after an audit, remediating risks across AWS workloads to maintain regulatory compliance.
Two guests giving their reservation details to a smiling concierge while checking in together at the reception counter of a hotel

Standardizing frontline training with AI automation

Frasers Hospitality automated standard operating procedures to scale staff training, reducing manual updates and improving consistency across global properties.
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Modernizing IT infrastructure to support growth

Singapore Aero Engine Services Private Limited modernized IT and data systems to manage engine data at scale and support planned capacity and workforce growth.
Aerial view of UCLA campus with Royce Hall center stage, Romanesque architecture, green spaces, and Westwood's urban backdrop in golden morning - afternoon light.

Implementing an AI assistant to streamline student services

UCLA School of Business implemented a GenAI assistant to centralize student resources, reduce manual effort and improve student experience.
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Digitizing field inspections with low‑connectivity apps

ATCO Limited replaced paper-based crane inspections with Power Platform apps, improving inspection accuracy, remote oversight and equipment readiness.
Wide shot of casual man with tablet walking among server racks in data center room looking at hardware

Migrating core insurance systems to public cloud

A global insurance company migrated AIX and IBM i workloads to Microsoft Azure, consolidating systems to improve agility and reduce operational costs.
Durham, UK - March 19, 2024: Night view of Durham Cathedral

Migrating ERP systems to improve efficiency and speed

Zumtobel Group migrated SAP systems from on‑premise to cloud to improve efficiency, resilience, and speed to market for lighting solutions.
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Implementing cloud disaster recovery for ERP systems

A global lifestyle apparel company implemented Azure-based disaster recovery for SAP systems, reducing migration risk and improving scalability.
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Improving retail decisions with SAP analytics

A Latin American retailer implemented SAP PaPM dashboards and visualizations, improving executive decision‑making while reducing technology risk and costs.
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Migrating SAP workloads to reduce hosting costs

An advanced materials supplier migrated SAP workloads to AWS, avoiding a major hosting cost increase and improving system performance.
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Separating and migrating mainframe systems without disruption

Colonial First State separated and migrated its core mainframe systems to a managed environment, completing cutover with zero incidents and no data loss.
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Modernizing digital workplace operations for hybrid work

Belfius Bank modernized its digital workplace with direct Microsoft 365 access, improving employee collaboration and reducing disruptions in customer-facing services.
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Improving device reliability at scale

A European oil and gas producer implemented digital experience monitoring to identify and remediate device issues earlier, improving employee productivity.
Employee of Kwidzyn MillRoman Brzeziński, PM4 Foreman

Outsourcing infrastructure to reduce IT complexity

MM Group shifted from in-house infrastructure to managed services, reducing IT complexity and freeing resources to focus on growth and strategic initiatives.
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Migrating core banking apps to cloud infrastructure

National Australia Bank migrated 23 applications to Microsoft Azure, improving resiliency and delivering more reliable customer services.
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Scaling generative AI from pilots to production

Global telecommunications companies scaled generative AI use cases by strengthening data, governance and operations to improve ROI and efficiency.
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Improving employee experience with digital governance

A North American energy company implemented enterprise-wide digital experience governance, improving issue visibility and operational efficiency.
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Optimizing cloud operations to reduce IT costs

A regional energy company in Australia implemented SRE and cloud optimization, reducing cloud costs while improving service agility.
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Consolidating global IT to improve collaboration

WPP consolidated fragmented IT systems and modernized its digital workplace to reduce friction and improve collaboration across global teams.
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Modernizing network operations for service reliability

A large Asia-Pacific telco modernized network and IT operations to improve service reliability and support evolving digital services.
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Improving cloud cost visibility with FinOps governance

LifeLabs implemented a FinOps program to consolidate cloud operations, improving cost visibility and aligning Microsoft Azure usage with business priorities.
container vessels business and industry service export and import cargo by marine container vessels to distributing goods to consumers and supplier asia pacific and worldwide, aerial view  from drone

Accelerating customer response with AI automation

A logistics solutions provider implemented a GenAI assistant that generates SQL queries, reducing manual data retrieval and speeding responses to customer inquiries.
Indian girl working on the farm. near Jaipur, India.

Digitizing microloan administration at scale

CA Grameen digitized loan administration to reduce manual processing delays and support growth as borrower demand increased across rural communities.
Woman. laptop and lab for research science or online internet for futuristic discovery, microscope or medicine. Female person, brainstorming and biotechnology for investigation, cure or development

Migrating workloads to a hybrid cloud platform

A leading European bank migrated 3,500+ workloads to hybrid cloud, improving agility and efficiency with no downtime during transition.
Autostore Vehicles

Modernizing network infrastructure across locations

SBS Ricoh Logistics implemented new networking and cloud-enabled solutions, reducing costs, improving security and accelerating operations across 100+ locations.
Contact center woman

Scaling contact centers with cloud services

Chain IQ implemented a cloud contact center in three weeks, increasing system flexibility and accelerating customer onboarding across regions.
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Consolidating ERP to improve cost control

Dilip Buildcon Limited consolidated SAP ERP systems to improve procurement visibility, reduce costs and scale construction projects.
Smart retail digital store technology concept.Electronic Shelf Label(ESL) led for automatically updated displaying product pricing on shelves for retail business. Price is change from control service.

Implementing dynamic pricing to reduce food waste

A global convenience store chain implemented electronic shelf labels to adjust prices by shelf life, reducing waste and improving inventory control.
Two men in front of financial screen

Modernizing banking operations for disaster resilience

A large South Asian bank upgraded its network, disaster recovery environment and operations center, improving resilience and reducing outage risk.
Analyst Women Looking At KPI Data On Computer Screen

Modernizing device management to improve reliability

Dow modernized device management to reduce system crashes, improve digital reliability and support productivity across its global workforce.
South Asian Specialists Working on Desktop Computers at a Modern Workplace

Automating disaster recovery for banking resilience

A fast-growing bank in South Asia implemented automated disaster recovery workflows, reducing manual effort and improving recovery readiness across critical systems.
Woman feeding meter

Modernizing parking services with cloud and omnichannel access

A large U.S. city modernized parking and citation services by migrating core systems to the cloud and introducing an omnichannel contact center for citizens.
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Migrating core systems to public cloud

A global reinsurance company migrated core and analytics systems to AWS, accelerating digital transformation while maintaining security and operational stability.
DHS food bank - no sticker

Modernizing contact centers to improve citizen services

A state government agency modernized contact center systems, reducing wait times and improving agent efficiency and access to citizen services.
Asian woman going to the supermarket to buy supplies

Centralizing cloud operations across retail markets

A global supermarket chain migrated applications to a centralized cloud operating model to standardize IT processes and support new digital capabilities.
Travelers walking in airport concourse

Strengthening cyber recovery for retail operations

A global travel retailer implemented cloud-based cyber recovery to reduce downtime risk and protect mission‑critical retail and back‑office systems.
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Implementing IT service continuity for resilience

A global medical technology company implemented IT service continuity processes to strengthen disaster recovery and maintain uninterrupted operations.
Beautiful couple in casual clothes smiling while examining a new car in a motor show with salesman. Mature salesman showing new luxury car to man and woman in showroom. Happy couple with cardealer showing new features in auto dealership.

Improving visibility with cloud-based observability

A leading automotive manufacturer migrated workloads to AWS and implemented unified monitoring, improving visibility and responsiveness for customer operations.
Flashlight guy 2

Modernizing infrastructure for real-time security operations

Securitas modernized infrastructure to address latency and improve system availability, supporting real-time operations and scalable security services.
Corporate business people working in busy marketing office space, planning strategy in books and reading email on laptop at work. Businessman, businesswoman and workers at startup advertising company.

Automating IT operations to improve service stability

Bord Gáis Energy modernized its IT operations to improve system stability and support reliable delivery of energy and customer services.
Sydney skyline at night

Improving cloud cost visibility and control

Ausgrid analyzed Azure usage and implemented FinOps recommendations to identify savings opportunities and improve financial visibility across cloud operations.
Macquarie student collaborating in library

Migrating university systems to hybrid cloud infrastructure

Macquarie University migrated critical systems to hybrid cloud, reducing reliance on data centers and improving scalability and student service continuity.
Engineer with tablet inside

Improving plant connectivity with private LTE networks

Chevron Phillips Chemical deployed private LTE networks across sites, improving employee connectivity and access to mission-critical applications.
Shot of a group of businesswomen using a laptop during a meeting at work

Increasing security visibility after acquisitions

ESH Médias Group assessed IT risks across acquired businesses to improve visibility, strengthen security controls and reduce operational complexity.
Business man, call center and web support communication at a computer in a office. Phone conversation, smile and male worker with contact us, crm and customer service job in a consulting agency.

Transforming IT operations for independent business scale

Kantar separated IT systems from its parent, building a new infrastructure and operating model to improve agility and support independent growth.
Commuter tram

Modernizing transport IT for reliability and sustainability

A public transportation agency modernized its IT environment and automated operations to improve service reliability and align with sustainability goals.
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MHIRJ

MHIRJ and Kyndryl worked to implement a multicloud strategy to support current company operations and longer-term business objectives.
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Delivering software as-a-service platform for scalability

SimCorp A/S transitioned its software to a SaaS model, reducing customer operational burden and improving scalability, flexibility and speed of feature delivery.
Bearded technician working in server room

Modernizing data centers through server consolidation

A global infrastructure consulting company consolidated and virtualized servers, reducing latency and standardizing global infrastructure.
Boy in supermarket holding a pineapple

Modernizing retail IT after data center failure

Carrefour Belgium moved core systems off an aging on‑prem data center, reducing operational risk and stabilizing IT for store operations.
Female bank teller advising female customer for signing document.

Modernizing DMV services to reduce wait times

Arizona Motor Vehicle Division rebuilt core systems on cloud platforms, reducing wait times and expanding online and self‑service transactions statewide.
IT Technician with a Laptop Computer and Black Male Engineer Colleague are Talking in Data Center while Walking Next to Server Racks. Running Diagnostics or Doing Maintenance Work.

Decentralizing IT to increase business agility

Grupo Romero decentralized its IT operating model using cloud services, reducing infrastructure costs and improving agility across diverse portfolio companies.
@ workers at Dow discussing a business task

Digitizing plant maintenance for safety and efficiency

Dow digitized plant maintenance workflows, replacing paper-based processes to improve safety, reduce task time and increase operational reliability.
Medium wide shot of smiling female IT professionals in discussion while configuring server in data center

Automating IT operations to improve service stability

Bord Gáis Energy modernized its IT operations to improve system stability and support reliable delivery of energy and customer services.
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Migrating infrastructure to support scalable growth

Schibsted Media Group migrated infrastructure to AWS, enabling integration of acquisitions, reducing infrastructure costs and improving scalability for growth.
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Modernizing network infrastructure for 24x7 uptime

A multinational media company upgraded its network infrastructure to improve availability and operational efficiency while avoiding service disruption.
Young people having a good farm dinner

Modernizing network infrastructure for operational efficiency

A North American food manufacturer modernized its network to improve efficiency and uptime while targeting measurable cost savings as operations expanded.
Deutschland, NRW, Oberhausen, Industrie, Hi-Tech, Modern, Teamwork, Forschung, Labor, Clean, Mann, 40 Jahre, Mann, 27 Jahre, Mann, 68 Jahre

Migrating SAP platform to cloud for resilience

Schneider Electric migrated its SAP platform to AWS, improving resiliency, reducing costs and increasing flexibility to adapt business processes.

Modernizing retail IT after data center failure

Carrefour Belgium moved core systems off an aging on‑prem data center, reducing operational risk and stabilizing IT for store operations.
Modern glass skyscraper in Guangzhou Central Business District ( CBD).

Implementing cyber recovery for operational resilience

A multinational investment bank implemented automated cyber recovery to isolate critical data and reduce recovery time from cyber incidents.

Migrating SAP systems to cloud to reduce risk

Raj Petro Specialities moved SAP systems to IBM Cloud, reducing recovery times and aligning processes to support growth and compliance.

Strengthening IT service continuity in healthcare

A global healthcare manufacturer implemented an IT service continuity framework to improve disaster recovery readiness and maintain always-on operations.

Migrating retail infrastructure to public cloud

Hites migrated virtual machines to Google Cloud, improving scalability and speeding application development for online retail growth.
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Migrating ERP systems to cloud infrastructure

Canadian Malartic migrated JD Edwards ERP to Oracle Cloud Infrastructure, reinstating application support and establishing a compliant, modern ERP environment.
Blue sky and white clouds reflecting in a curved glass building

Building a compliant public cloud for financial services

A German managed services provider built a BaFin‑compliant Google Cloud environment, expanding regulated cloud services for banks and insurers.
Group of coworkers discussing project at table in office

Migrating mainframe workloads to secure cloud

RSA Insurance migrated mainframe systems and data to a secure cloud platform, improving agility, reducing costs and enabling faster data processing.
Laughing businessman in discussion with colleagues during meeting in office conference room

Building hybrid cloud for flexible airline operations

Japan Airlines built a hybrid cloud infrastructure, enabling flexible IT operations, continuous service delivery and faster rollout of new services.

Migrating core systems to AWS for higher performance

Compass Group Spain migrated ERP and core workloads to AWS, improving application performance and increasing agility with no business disruption.

Consolidating multicloud operations to reduce complexity

A global post and parcel delivery company moved multicloud workloads to AWS, reducing operational complexity and improving cost visibility.

Migrating ERP to cloud for predictable IT costs

A pharmaceutical supplies manufacturer migrated SAP to AWS, shifting to predictable operating costs and modernizing ERP operations.

Relocating SAP systems to support business separation

Andhra Paper Limited relocated mission‑critical SAP systems to IBM Cloud, reducing operational costs and accelerating month‑end close.
The scenery of Mishakaike in Chino city, Nagano

Migrating to SAP S/4HANA to improve performance

Mondi Group migrated to SAP S/4HANA with zero disruption, improving application performance and maintaining 100% uptime for mission-critical operations.

Automating disaster recovery to reduce downtime

National Stock Exchange of India automated disaster recovery, reducing switchover time and lowering reliance on manual processes.

Migrating core banking systems to a resilient data center

Turkey’s Isbank migrated 6,000 servers, 750 apps and 4PB of data to a Tier 4 data center, maintaining operations and ensuring 24/7 service availability.

Delivering software as-a-service platform for scalability

SimCorp A/S transitioned its software to a SaaS model, reducing customer operational burden and improving scalability, flexibility and speed of feature delivery.

Integrating global operations with cloud-based SAP

Performance iN Lighting moved SAP systems to IBM Cloud, reducing manual tasks and improving integration for faster, more accurate business decision-making.

Migrating SAP infrastructure to cloud to reduce downtime

Mitsubishi Motors Australia Ltd. migrated SAP infrastructure to IBM Cloud, reducing disaster recovery downtime and improving scalability and system reliability.

Modernizing core systems with cloud-native architecture

LOTTECARD implemented cloud-native core systems, increasing scalability and managing increased workload while reducing costs and accelerating development.

Modernizing enterprise network for flexible work

Fuji Television Network modernized its network to support flexible work and cloud adoption, reducing space and power use while improving security and performance.

Consolidating ERP to improve cost control

Dilip Buildcon Limited consolidated SAP ERP systems to improve procurement visibility, reduce costs and scale construction projects.

Protecting retail operations with cloud resiliency

City Furniture migrated mission-critical systems to the cloud to protect operations and customer data from hurricane-related disruptions and scale capacity on demand.

Modernizing data center infrastructure for resiliency

Blue NAP Americas modernized its data center operations, improving service reliability and business continuity for enterprise customers.
A group of multi-ethnic young business people are talking to each other in a modern working space in Tokyo.

Migrating banking infrastructure to hybrid cloud

Bank of Ayudhya migrated key workloads to a hybrid cloud on AWS, improving infrastructure resilience, centralized monitoring and readiness for digital growth.

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