For Kyndryl’s Delivery teams — which design, build and maintain our customers’ technology infrastructure — turning breakthrough ideas into measurable impact is all in a day’s work. To celebrate their ingenuity, Kyndryl hosted its second annual Innovation Award competition in 2025, drawing submissions from around the world. Scalable across industries and geographies, this year’s standout innovations exemplify technical excellence, accelerate customer growth and spotlight the company’s transformation into a people-first, innovation-driven organization.
Kyndryl’s Innovation Award winners are:
Winner
Real‑time Power Monitoring (RtPM)
Concept: An approach for safely over‑subscribing power capacity.
Team: Harry Volcy, Steve Porter, Jeff Fuchs
Runner‑up
Intelligent Automated Security Compliance Platform
Concept: An AI‑driven platform for handling compliance deviations at scale.
Team: María José Zambrano Izcara, Antonino Roura I Cubi, Elia Candela Oliver, Cristina González Costa, Josep Ramon Monle Sorribas
Runner‑up
Data Engineering Platform for Scalable and Secure Neurodata Analysis
Concept: A containerized platform for high‑frequency neural data analysis.
Team: Enric Solsona, Carles Majo, Abdelmaoula Ahaidar
Although they span industries and tackle very different challenges, the winning ideas offer similar lessons for problem-solvers at every level.
Key themes across teams
Even as innovations introduce new processes, Delivery teams reduce disruption with user-friendly, compatible solutions.
That focus shaped Kyndryl’s approach with a manufacturer of therapeutic brain implants. The customer’s scientists collect and analyze reams of information from the implanted devices, but their patchwork of tools and servers couldn’t support advanced scientific frameworks or keep pace with demand.
Solsana’s team developed a solution using containers — software packages that run consistently in any infrastructure — enabling their customer to scale its capabilities without modifying its technology stack. Rather than saddle the scientists with entirely new tools, Solsana’s team layered the new architecture under the interface the company was already using.
The modular architecture also allows the company to add new GPUs, storage, or nodes as needed.
The customer previously “spent a lot of time looking for the right infrastructure,” Solsana says. “Now they can concentrate on science, the work they do best.”
For Delivery teams, a close partnership with customers is essential to innovation. As solution architect María José Zambrano Izcara puts it, working “shoulder to shoulder” provides unique insight into customers’ day-to-day realities — routines, pain points, goals, constraints — so Delivery teams can tailor practical, fit-for-purpose solutions.
Zambrano Izcara and her colleagues teamed with one of Europe’s leading banks, using the customer’s existing intelligent, automated security compliance platform to co-develop a custom solution that automates the assessment of possible compliance breaches. The bank was manually evaluating more than 80,000 of these deviations every year, leading to delays, inconsistent decisions and a heavy workload. This solution was designed around the customer’s specific requirements to automate those compliance evaluations.
Zambrano Izcara’s team distilled the customer’s key priorities, including the flexibility to scale compliance solutions as regulations or infrastructure requirements change. The solution: using the existing platform of machine learning models that detect deviations to deliver context-aware recommendations and to continuously improve and adapt through an automated feedback loop.
The team helped the bank reduce manual workloads by more than 9,000 hours per year and improve consistency in compliance decision-making.
Collaborating with the customer “helped us understand what they really needed,” Zambrano Izcara says. “Their feedback was essential in shaping a solution they trust.”
Innovation is rooted in culture
As they find new ways to tackle challenges, Delivery teams have been galvanized by Kyndryl’s company-wide innovation mindset. Teams are given the resources, time and freedom to experiment, and a shared spirit of inquiry flows through the organization from top to bottom, as all the award-winners noted. Executives and managers encourage team leaders to explore new approaches, and team leaders instill the same attitude in their teammates and mentees.
“Everybody at Kyndryl is supportive of creativity,” says Steve Porter, director of delivery management for Kyndryl’s Resiliency Services. “If you see a problem and you can fix it, they say, ‘I trust you. Go do it.’”