Leverage industry expertise to exceed today's demands on your T&T enterprise
The travel industry’s recovery is often characterized by uncertainty. Travel spikes and lulls from pent-up demand and everchanging lifestyle shifts render capacity planning challenging. Similarly, transportation companies are profoundly affected by pandemic-driven demand shifts and geopolitical unrest. As a result of this uncertainty, travel companies require technology innovation to outmaneuver today’s evolving travel landscape and to help establish a foundation for their sustained growth.
Competition for a diminished market in key customer segments heightens the need to differentiate. Today’s travel companies must find new ways to create value and revenue streams while also creating a seamless, end-to-end passenger journey and juggling modern sustainability and compliance requirements. In transportation, trends creating a highly challenging market environment include higher aggregate demand coupled with labor shortages and an evolving business model as containerized freight moves further inland.
The pandemic reaffirmed the importance of safety and reliability. Much of the travel industry’s ongoing success depends on restoring customer trust, stimulating demand, and enabling business and operating model elasticity while also conserving capital. Transportation companies must evolve supply chain partner coordination, optimize asset utilization and achieve flexible infrastructure.
To achieve all of this, Kyndryl helps travel and transportation companies reconcile their new objectives with legacy systems. The evolution they must undertake demands the support of a technology and services partner with the scale, depth, and industry expertise to help them adapt and thrive in the new normal.
Kyndryl partners with travel providers to achieve key business outcomes
Restore traveler trust and prepare for future threats
The pandemic accelerated the need for contactless travel, eroded years of hard-earned loyalty, and reaffirmed the importance of safety and trust and focus on security and resiliency.
Differentiate to enhance competitiveness
Increased post-pandemic competition further elevates the need to differentiate your enterprise and deliver value through a seamless end-to-end traveler journey while driving new levels of personalization and loyalty.
Reduce fixed costs and drive operational efficiency
Travel companies are driving efficiency with data science and lowering fixed costs by realigning to provision key capabilities through their business partners and scaling up and down using consumption-based models.