Modernizing digital workplace operations
An international financial services company modernized endpoint monitoring to reduce costs, improve digital experience and reduce outages.
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Implementing a no-code contact center for citizen services
The Government of British Columbia implemented an Amazon Connect no-code contact center, improving citizen access to public services.
Modernizing digital workplace operations for hybrid work
Belfius Bank modernized its digital workplace with direct Microsoft 365 access, improving employee collaboration and reducing disruptions in customer-facing services.
Improving device reliability at scale
A European oil and gas producer implemented digital experience monitoring to identify and remediate device issues earlier, improving employee productivity.
Improving employee experience with digital governance
A North American energy company implemented enterprise-wide digital experience governance, improving issue visibility and operational efficiency.
Consolidating global IT to improve collaboration
WPP consolidated fragmented IT systems and modernized its digital workplace to reduce friction and improve collaboration across global teams.
Scaling contact centers with cloud services
Chain IQ implemented a cloud contact center in three weeks, increasing system flexibility and accelerating customer onboarding across regions.
Modernizing device management to improve reliability
Dow modernized device management to reduce system crashes, improve digital reliability and support productivity across its global workforce.
Modernizing contact centers to improve citizen services
A state government agency modernized contact center systems, reducing wait times and improving agent efficiency and access to citizen services.
Implementing IT service continuity for resilience
A global medical technology company implemented IT service continuity processes to strengthen disaster recovery and maintain uninterrupted operations.
Transforming IT operations for independent business scale
Kantar separated IT systems from its parent, building a new infrastructure and operating model to improve agility and support independent growth.
Modernizing DMV services to reduce wait times
Arizona Motor Vehicle Division rebuilt core systems on cloud platforms, reducing wait times and expanding online and self‑service transactions statewide.
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