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NRF 2024

January 13-16, 2024
New York

Kyndryl is a Gold Sponsor of NRF 2024

NRF 2024 is where retailers network and gain industry insights and experience the latest tech. This year’s event focuses on how organizations can leverage data to transform the customer and employee experience and drive business outcomes. 

Our simulations will highlight several solutions that work to accomplish this. In addition, we will promote Kyndryl Bridge and introduce our Gen AI solution.

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Kyndryl Booth Experience Booth #744

Visit our booth to immerse yourself in our interactive simulations. Discover how we're revolutionizing the retail industry by enhancing both customer and employee experiences. Don't miss our hands-on Electronic Shelf Label (ESL) demo, where you can see the technology in action. Join us and explore:

  • Retail Simulation: Experience the future of connected customer experiences
  • Frontline Worker Simulation: Learn how we're empowering employees with connected experiences
  • Electronic Shelf Label Demo: Get hands-on with our cutting-edge ESL technology
Featured session

Drive Enhanced Customer Experiences with the Power of Data


When: Monday, Jan 15, 2024 | 3:00 PM – 3:30 PM
Where: Foodservice Tech Stage, Level 1
Speakers: Kayla Broussard - US CTO, Retail and Travel, Kyndryl
Ana Carolina Rosa - Director of Strategy & CX, GPA

Today, retail organizations are facing challenges that directly impact their revenue streams and their approach with customer engagement. Labor shortages, flattened budgets, and ongoing economic uncertainty eat away at profitability, while an increasingly diverse audience requires retailers to deliver differentiated, hyper-personalized experiences. Addressing and overcoming both dynamics proves challenging, yet the solution often lies in an underutilized resource that retailers have in abundance – data. To succeed today, organizations must fully utilize existing IT data sources and explore innovative new digital solutions that improve customer interactions and create new value. 

Networking Sessions

Kyndryl Experience Center - Room E01 (Level 1)

We are having a special Kyndryl experience centre for you where we will be hosting sessions throughout the conference relating to topics such as GenAI, Frontline Worker, Connected Customer Experiences, Enhanced Employee Experiences. Our goal is to provide you with a unique and valuable experience during the conference.

How Retailers Can Leverage Data and AI for the Holiday Season

Today’s consumers are tech-savvy phygital shoppers with mobile devices as their personal shopping companions and the ability to snap up the best deals from any device, on any channel and at any time. This capability is a boon for retailers.

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Not able to join us at NRF this year?

That's ok, you can still schedule a virtual consultation with a Kyndryl expert at no cost. 

Book a consultation ->

Schedule meeting with Kyndryl SME ->