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Kyndryl and
ServiceNow

We modernize and manage the mission-critical systems that your organization depends on

Digital transformation is no longer a choice—it is imperative, and speed is of the essence

To remain relevant in a world of technological change and innovation, businesses need to rapidly reduce their dependence on legacy IT, mitigate costs, and drive efficiencies.

Built on a foundation of best practices and proven results, Kyndryl and ServiceNow co-create bold solutions to your most critical challenges. With a deep understanding of what’s possible—and what’s at stake—we transform, modernize and automate your workflows, providing a consumer-like experience for an employee-centric approach.

Digital transformation is no longer a choice—it is imperative, and speed is of the essence

To remain relevant in a world of technological change and innovation, businesses need to rapidly reduce their dependence on legacy IT, mitigate costs, and drive efficiencies.

Built on a foundation of best practices and proven results, Kyndryl and ServiceNow co-create bold solutions to your most critical challenges. With a deep understanding of what’s possible—and what’s at stake—we transform, modernize and automate your workflows, providing a consumer-like experience for an employee-centric approach.

Competencies

Kyndryl and ServiceNow provide world-class digital transformation skills, delivering industry-leading capabilities that unlock value for customers.

We focus on driving better business outcomes

Digital Workplace
Security and Resiliency
Cloud Services
Application, Data, & AI
Digital Workplace

IT Service Management (ITSM)

Deliver resilient services that supercharge productivity. Create amazing experiences wherever your employee’s work. Future-proof your technology across the enterprise on a single cloud platform.

IT Operations Management (ITOM)

Predict issues, reduce user impact, and automate resolutions with AIOps.

IT Asset Management (ITAM)

Automate the end-to-end lifecycle for software licenses, hardware assets, and cloud—on one platform.

Learn more about Kyndryl Digital Workplace Services

Security and Resiliency
Cloud Services
Application, Data, and AI

Customer stories

Innovating for a digital-first business transformation

To move beyond their operational limitations, Bord Gáis Energy engaged Kyndryl—a trusted partner since 2011—to architect a solution that would help their staff do more, better and faster, while improving cost-efficiency. Most importantly, the Bord Gáis team required a solution that would enable their team to spend much more of their time supporting delivery of change plans.

Arizona Department of Transportation

By implementing data visibility restrictions across departments through a centralized ITSM tool aligned with ITIL principles, supported by a unified team, allowed Kyndryl to eliminate redundant tools for creating and registering one-time users. The introduction of a Service Catalog enhanced our ability to enforce group and role policies efficiently.

Outcomes

Benefit from a local touch with global reach

Our world-class team of certified ServiceNow staff is on the ground in 160+ countries.

Leading the way in proficiency and expertise

Kyndryl maintains 1,000+ ServiceNow mainline and micro certifications including Master Architect.

Personalized support to revolutionize the service desk

Kyndryl and ServiceNow boost client productivity by more than 20%, reducing major outages by 25%.

Partner news

RaiaDrogasil Taps Kyndryl to Transform IT Management with ServiceNow

RaiaDrogasil has implemented the ServiceNow IT Service Management (ITSM) platform, enabling the company to automate many of its routine IT requests and to create and manage new digital workflows that are in high demand, as companies are looking to offer a more agile and productive technology experience to its workforce.

Kyndryl and ServiceNow co-create bold solutions to your most critical challenges

In today’s multi-cloud and hybrid world, many enterprises struggle to mature their increasingly complex IT environments. And with economic changes, business leaders are feeling increasing pressure to mitigate costs, drive efficiencies, and reduce dependence on legacy IT.

Connect with us

Learn how Kyndryl and our partners can help solve your unique business problems.