Skip to main content

Workflow Orchestration Services

Enhance experience and drive efficiency, scalability and insight

Join Kyndryl at the Gartner Digital Workplace Summit and learn how we can enhance your employee experiences and foster innovation with advanced data and AI solutions.

Learn more

Transform businesses with Gen AI powered Workflow Orchestration

Kyndryl Workflow Orchestration provides a one-stop solution for companies to enhance, improve and modernize the digital workplace experience for employees and customers. It is designed to support autonomous device, software and application setup that dynamically adheres to all security and compliance guidelines.

Our new workflow capability uses AI and automation to orchestrate business processes, eliminate complexity, minimize cycle time, and maximize return on investment through reduced training and development costs.

Transform businesses with Gen AI powered Workflow Orchestration

Kyndryl Workflow Orchestration provides a one-stop solution for companies to enhance, improve and modernize the digital workplace experience for employees and customers. It is designed to support autonomous device, software and application setup that dynamically adheres to all security and compliance guidelines.

Our new workflow capability uses AI and automation to orchestrate business processes, eliminate complexity, minimize cycle time, and maximize return on investment through reduced training and development costs.

Helping our customers realize value

Kyndryl Workflow Orchestration comes with more than 200 ready-to-use connectors to transform your business across sectors and achieve measurable results*

 

Kyndryl has used Workflow Orchestration services internally to realize

  • 65% reduction in time to deploy workflow orchestration solutions by using industry specific pre-built workflows
  • Automated over 850K IT service requests globally for our customers
  • 43 million minutes of processing time saved annually for Kyndryl

 

Kyndryl helped a large North American Healthcare company:
  • Reduce mean time to resolve IT problem tickets by 87%
  • Projected to reduce IT costs by $320K annually
  • 88% improvement in processing time for IT support requests

 

*All figures are approximate. Kyndryl documented customer results

Digital Workplace Webinar : Learn how customers can unlock the value of data and emerging technologies to deliver distinctive employee and customer experiences.

Watch On-Demand

What's new in Workflow Orchestration

Stay ahead of the curve with workflow orchestration technology

Advanced integration capabilities

Ensure smooth workflow orchestration with seamlessly integrated systems, applications, and platforms.

Customization and flexibility

Customize workflows by industry and company size for solutions that suit your unique business needs utilizing Low Code No Code Platform

Intuitive interface (CX/EX)

Efficiently manage and optimize workflows with an intuitive and easy-to-use interface that requires minimal training.

Scalability and performance

Scale effortlessly as your business grows to ensure reliable, consistent performance.

Industry expertise

Our experts evaluate your business challenges and tailor workflow orchestration solutions to meet those specific needs.

Observability and insights

Make informed decisions with robust analytics and reporting that provide real-time insights into workflow efficiency.

Advanced capabilities for increased efficiency and cost savings

Our Workflow Orchestration Services enhance efficiency by optimizing operational processes and reduce costs through automation and improved resource management:

  • Automated workflow management: Automate complex tasks to reduce errors and increase productivity
  • Scalable solutions: Adapt to changing business needs across global operations
  • Real-time data analytics: Enable informed decision-making and strategic planning
  • Generative AI capabilities: Harness the power of Gen AI to automate request fulfillment and trigger workflows based on the decision tree.

We help customers transform user experience

Dow elevates employee experiences

Dow works with Kyndryl to manage the complete device lifecycle and improve employee experiences across their hybrid workplace.                                 

Kantar transforms its IT operations at scale

Created streamlined, automated provisioning of infrastructure to help accelerate delivering actionable insights for customers

Get a 30-minute, no-cost strategy session with a digital workplace services expert

Discover the full value of your business and technology potential and how you can improve employee and customer experience with a Kyndryl expert consultation at no cost.