Anita is a proven leader with the ability to quickly understand the business challenges of a large, complex organization. She has a proven track record of creating strategic visions and implementing customer-centric service models, while driving high-performance teams to deliver outstanding outcomes and exceptional customer experiences.
She leads the Kyndryl team, providing business and technology solutions to state and local government agencies, as well as education institutions, in the United States. Anita’s team manages, runs, and supports mission-critical systems for customers 24/7 and helps them on their journey to cloud solutions that drive modernization and accelerate their digital transformation.
Before joining Kyndryl in 2021, Anita was an executive with IBM. She was responsible for the IBM team delivering infrastructure services to customers in Canada and the United States. She led the transformation from a labor-based process model to a customer-centric cognitive delivery model centered on automation and an agile delivery framework.
Prior to this role, Anita was an IBM Project Executive working with a multinational financial services customer – a Fortune 100 company – on their successful transformation to digital banking. Anita holds a bachelor’s degree in industrial engineering and a master’s in business administration from Arizona State University. She lives in Phoenix, Arizona, with her husband and their two daughters.