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Differentiate to enhance competitiveness

Differentiate to enhance competitiveness

A major US passenger and cargo airline wanted to make their customers’ travel experience frictionless by eliminating bottlenecks and delivering a vastly simplified customer experience.

how we helped

Accelerated passengers through their journey without jeopardizing the reliability of the airline’s systems.

Innovation and security

Provided a foundation where the client could design their industry-leading vision and where their mission-critical systems of engagement would be secure.

Upgraded infrastructure

Enabled the client’s vision by upgrading them from their fixed infrastructure by offering on-demand capabilities, attuned and real-time responsive to their evolving needs.

Improved passenger experience with intelligent automation and faster data processing.

Actionable insights

Accelerated delivery of information to the airline’s customers with real-time, actionable insights that helped increase intelligent automated management capabilities through Integrated AI Ops and Kyndryl Bridge.

Faster processing

Eliminated the cascading effect of data latency, removed system-induced inhibitors to shorten traveler processing time from curbside to cabin.

Customer use cases
Learn more about our Travel and Transportation customers
Restore traveler trust and prepare for future threats
Restore traveler trust and prepare for future threats

A leading car rental company wanted to stabilize production systems, realize performance gains, and migrate applications to a cloud environment without breaking existing interactions with other on-premises applications.

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Reduce fixed costs and drive operational efficiency
Reduce fixed costs and drive operational efficiency

A large North American freight railroad needed to optimize its physical asset management system to minimize failures and ensure safety and reliability.

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