Insights for becoming AI-native
Explore five on-demand sessions featuring expert perspectives, real-world examples and actionable strategies for accelerating your organization’s AI-native journey.
AI ate the world—what’s next?
AI has rewritten the rules of business and it’s only the beginning. In this forward-looking session, technology analyst Benedict Evans explores the opportunities, risks and strategic shifts shaping AI’s next era, helping leaders see where real value will emerge as the technology continues to evolve.
Key learnings:
Why the biggest AI opportunities lie beyond productivity gains
How AI is reshaping industries, business models and the competitive advantage
The critical questions business leaders should be asking to stay competitive
Speaker : Benedict Evans, independent technology analyst
AI-Native: The new operating model for enterprise
Becoming AI-native is about rethinking how your business operates. Kyndryl’s Saleh Hamed and Diana Wolfe explore what it really means to become AI-native and how operating models, workflows and decision-making structures must evolve to unlock AI’s full potential at enterprise scale.
Key learnings:
What it really means to become an AI-native enterprise
How leading organizations are rethinking work, governance and culture to creating lasting value
Why scaling AI requires new operating models, not just new technology
Speaker :Saleh Hamed, VP, Global AI Advisory Lead, Kyndryl , Diana Wolfe, Head of AI Research, Kyndryl
The customer experience reset in the age of AI
AI is rapidly reshaping customer expectations and raising the bar for every interaction. Drawing on her experience helping shape AI strategy at Meta and Salesforce, Clara Shih explains why competitive advantage now depends on delivering smarter, faster and more personalized experiences and what organizations must do to keep pace.
Key learnings:
How AI is fundamentally reshaping customer expectations
Why speed, trust and data quality are redefining the new competitive advantage
What it takes to create AI-powered experiences at speed and scale
Speaker : Clara Shih, Advisor and Founder of Business AI at Meta
Closing the AI ambition Gap: How to modernize for the next era
As organizations pursue ambitious AI goals, many are discovering their existing technology foundations are not enough and legacy systems can’t simply be left behind. Chris Williamson of N Brown Group and Kyndryl’s John Hammant examine one of today’s biggest enterprise challenges: how to modernize infrastructure, reduce technical debt and scale AI capabilities without disrupting the business already in motion.
Key learnings:
Why modernization is the foundation for successful AI transformation
How organizations can modernize while maintaining operational resilience
Practical approaches for building an infrastructure foundation that enables AI at scale
Speaker: Chris Williamson, Group Technology Director, N Brown Group , Jon Hammant, VP, Scaled AI Delivery Lead, Kyndryl
Why your strategy depends on human judgment, not just better models
As AI grows more powerful, human judgment becomes even more essential. Cassie Kozyrkov explains why it remains a critical differentiator in unlocking AI’s full potential and how leaders can pair AI with human expertise to make smarter decisions and drive better outcomes.
Key learnings:
Why great AI strategies depend on more than great technology
The role human judgment plays in successful AI adoption
How leaders can elevate decision-making in today’s AI-driven world
Speaker : Cassie Kozyrkov, Google’s first Chief Decision Scientist
Go deeper with AI-native resources
Journey toward AI-native
Explore how you can drive new levels of agility, security, and continuous transformation with an AI-native approach powered by the Kyndryl Agentic AI Framework.
Agentic AI built for regulatory workflows
Kyndryl’s policy as code capability translates your business rules, compliance requirements and operational policies into guardrails that overcome the traditional limitations of conventional AI agent controls.
Real-world agentic AI use cases
Discover how agentic AI can transform business operations with intelligent agents that help businesses scale AI beyond pilots, automate complex workflows and drive measurable outcomes.
Reimagine apps to unlock AI value
Leaders are transforming application systems for the AI era. This guide outlines how AI-native applications, composable architectures and continuous modernization help organizations scale AI.
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