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Kyndryl Canada CIO/CTO Expert Exchange Community

A virtual peer-to-peer community
(by invitation only)

Overview

The Kyndryl Canada CIO/CTO Expert Exchange is an exclusive peer-to-peer community of senior IT leaders and CIOs who gather quarterly for open virtual discussions to share their top-of-mind challenges and gain insights from their peers. Our current members include technology leaders from CIBC, the Government of Alberta, the Government of Canada, the Bank of Montreal, the Ontario Pension Board, Magna, Celestica, Sun Life and several others.

The topics for the roundtables are determined based on interests and feedback provided during 15-minute prep calls conducted with participants in the weeks leading up to the roundtable.

Hosted by Kyndryl and facilitated by our third party partner, Profitable Ideas Exchange (PIE), the community provides members a valuable opportunity to build peer relationships, benchmark themselves against peer companies, and learn industry best practices.

Kyndryl Host:

Karen Cheng, P. Eng
Chief Technology Officer and Distinguished Engineer
Kyndryl Canada
 

Karen Cheng is a Distinguished Engineer and enterprise IT leader with over 27 years of experience. She currently serves as the CTO of Kyndryl Canada and advises complex IT transformations. Her collaborative leadership style has consistently aligned technical and business stakeholders towards shared goals.
 

Previously, Karen led the design of the core automation platform as a cross-practice Enterprise Architect at Kyndryl Consult. She is a strong proponent of data-driven decision-making.

Executive summary

May 29, 2025

Discussion topics
 

  • Navigating major ERP system modernization
  • Cultivating AI literacy and driving employee adoption
February 25, 2025

Discussion topics
 

  • Tariffs and economic uncertainty
  • Data sovereignty
  • Mitigating risks
  • Cybersecurity and deepfakes
November 14, 2024

Discussion topics
 

  • Generative AI adoption
  • Value proposition of AI
  • Cloud transformation and modernization 
July 25, 2024

Discussion topics

 

  • Generative AI use cases and value
  • Cybersecurity and resiliency in the age of generative AI
  • Collaboration on cybersecurity
April 23, 2024

Discussion topics

 

  • Total cost of ownership (TCO) in IT and business value
  • Legacy system challenges and application rationalization
  • Data strategy as foundational to IT strategy
  • Cybersecurity and risk management
January 23, 2024

Discussion topics
 

  • Kyndryl's experience with transformation
  • Change management through transformation
  • Demonstrating ROI on automation and generative AI
June 28, 2022

Discussion topics

  • Alternative operating models
  • Focusing on outcomes
  • Talent recruitment and retention 

 

September 12, 2023

Discussion topics

 

  • Assessing the value of cloud
  • Cloud cost optimization
  • Generative AI: opportunities and threats
May 3, 2023

Discussion topics

 

  • Current economic trends
  • Artificial intelligence and automation

 

 

February 8, 2023

Discussion topics

 

  • Adoption of emerging tech
  • Decommissioning legacy systems and the case for cloud

 

 

December 7, 2022

Discussion topics
 

  • Board engagement
  • Process design and IT implementation
  • Inflation, budgets, and investments

 

 

October 26, 2022

Discussion topics

 

  • Phishing campaigns
  • Zero-trust
  • Dashboards and scorecards for monitoring
September 13, 2022

Discussion topics

  • Talent challenges
  • New talent strategies
  • The hybrid work environment
  • Digital investments and the budget outlook

Membership Benefits

  • Engage and build relationships with your peers from other organizations
  • Learn from the experiences of others in your role
  • Receive and share information on the most pressing and current challenges faced by the group
  • Provide input on the agenda each quarter, ensuring subjects are reflective of your interests and priorities
  • Enroll at no cost   

 

Interested in becoming a member


Contact Matthew Johnson (mjohnson@profitableideas.com), PIE Facilitator on behalf of the Kyndryl Canada CIO Expert Exchange.

Connect with Kyndryl

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