Data and AI
AI Impact Summit keynote: Martin Schroeter on responsible industrialization of AI
Article
Feb 19, 2026
By Xerxes Cooper, Global Leader, Kyndryl Delivery, Global Integrity Champion
Global technology, business and government leaders recently convened in New Delhi for the India AI Impact Summit 2026 to reinforce cooperation, push toward demonstrable progress and work to drive inclusive growth.
I am excited to see the conversation evolve from hype to execution. Success in this phase will rely on the often-hidden work of the expert IT delivery professionals who design, build and run today’s complex technology systems.
Combining innovation with operational discipline, Kyndryl continues to excel at providing our customers with reliable and modern IT environments built on a foundation of security, and we have data to show it. Our teams of thousands of highly skilled, industry-certified IT professionals around the world are armed with the right skills and technologies, including Kyndryl Bridge, our AI-powered business platform, and collaborate with a rich ecosystem of technology partners to deliver best-fit solutions.
Supporting always-on IT
Most large organizations continue to rely on the mainframe to process and store their mission-critical business data. Think bank transactions, insurance claims processing, pension benefits, tax collection, airline ticketing systems, and order processing and fulfillment. Years of data and business logic live in these complex technical environments.
Kyndryl manages more of these systems than any other company in the world. Customers come to us for AI innovation and to get new value from their data, improve their systems’ defenses and strengthen reliability. In this context, experience matters, and analysts have recognized Kyndryl in these categories.
- Leader in the 2025 Gartner® Magic Quadrant™ for Data Center Outsourcing Services
- Leader in all regions for 'Mainframe Optimization Services', 'Mainframe as a Service', and 'Mainframe Operations' in the ISG Provider Lens™ Quadrant Report 2025
- Leader in the IDC MarketScape: Worldwide Hybrid IT Consulting and Integration Services 2025 Vendor Assessment
Deploying AI for efficiency
Observability is critical to managing any IT environment, and Kyndryl Bridge does this while also integrating customers and improving the health of their systems. Kyndryl Bridge integrates more than 100 technologies to gather and analyze 16 million actionable insights each month for the 1,200 accounts on the platform.
And just last year, Kyndryl Bridge was recognized at the AI Action Summit in France as a featured use case for “AI for Efficiency” for its ability to boost efficiency and innovation.
These insights help enable us to anticipate issues before they occur, provide solutions to correct errors and remediate problems automatically, delivering to our customers an aggregate $3 billion in savings each year. Through utilizing Kyndryl Bridge, we reduced major IT incidents with Dow by 93%, and we've seen substantial improvements across a core set of “IT vitals” that indicate healthy technology estates for customers we’ve onboarded.
For customers we’ve onboarded, we’ve seen substantial improvements across a core set of “IT vitals” that indicate healthy technology estates.
That core set of IT vitals helps our customers understand how their estates are running today and helps them make informed decisions about where to invest in the future. Customers are curious about how their own systems compare to industry averages; we can bring this data to them.
Kyndryl Bridge by the numbers
100
technologies
$3 billion
billion a year in savings for customers
16 million
actionable insights per month
200 million
automations per month
Responsible innovation
With more than 3,000 patents, we continue to innovate for our customers, both in the traditional IT delivery space and through new opportunities like agentic AI. Our teams are actively exploring new approaches to IT delivery, and we recently recognized the winners of a Delivery Innovation Competition. These award-winning approaches demonstrate how IT delivery innovation creates tangible business value across industries.
Our Kyndryl Agentic AI Framework modernizes ways of working for our delivery practitioners and transforms how we provide IT services, providing a structured, secure and repeatable way for organizations to embed AI deeply into their operational workflows. The Framework helps enable enterprises to evolve operations from manual, reactive processes to intelligent, automated, and context-aware methodologies powered by AI agents working alongside upskilled teams of people.
As we strive to move AI from ambition to action, our goals are clear. It’s time to recognize that AI models alone are not the answer. Implementing responsible, high-impact AI also requires modern IT infrastructures and the delivery expertise to maximize its value. That means infusing AI into the mission-critical IT environments that run the world — the mainframes, hybrid estates and core infrastructures where security, resilience and scalability are nonnegotiable.
Our work with thousands of enterprise customers across critical industries has provided Kyndryl with unique insights into how AI delivers measurable value to organizations as they modernize their IT.
