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Workplace Collaboration Services

Improve business communications and reduce complexity with cloud-delivered collaboration services

Solution Brief on Workplace Collaboration Services

Gartner® names Kyndryl as a Leader in the 2023 Gartner® Magic Quadrant™️ for Managed Mobility Services.

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Enable employees to exchange ideas, locate experts, and stay connected

Advances in consumer technology and recent global events have shifted expectations of the enterprise experience. Seamless collaboration services are imperative to provide a hybrid workplace without boundaries.

Kyndryl Collaboration Services is a cloud-based suite of productivity solutions including email, instant messaging, voice, social, file share and video. It enables mobile employees to exchange information, locate experts, and become more productive - reducing the complexity of deploying and supporting scalable and security-rich unified communications, telephony, and persistent workspace solutions. The capabilities of Collaboration Services are complemented by our advisory and implementation services which can help simplify transformation and promote user adoption using pre-defined templates and designs.

Check out how Kyndryl and Microsoft transform your mainframe and cloud data into business intelligence ->

 

Did you know that Kyndryl Digital Workplace Services can help organizations realize potential ROI of over 200%?

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IT and business leaders need to consider how they deliver a modern, measurable, and continuously improving digital experience to their workforce - one that can help them attract, retain, and engage employees.

Ivan Dopple, 

Kyndryl Senior Vice President,

Global Practice Leader, Digital Workplace Services

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9 Tips for a Successful Microsoft 365 Transformation

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Our Digital Workplace Services difference

We support over 650 customers across more than 50 countries. Some of the top differentiated ways we help our customers include:​

Open Technology Platform

Our open Digital Workplace Platform integrates with industry leading solutions. It uses cognitive analytics and automation to provide a modern digital workplace with advanced security capabilities.

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Enhanced digital experiences

Kyndryl measures and optimizes the complete employee digital experience to improve collaboration, productivity and culture. We predictively and proactively secure and fix things before they break and if there is an issue, we resolve it fast.

See what IDC wrote about Kyndryl's capabilities

Scale, Security and Expertise

We manage millions of devices and virtual desktops, handle about two million service contacts per month and incorporate robust security and resiliency capabilities in our offerings.

Expand social interaction

Deliver streamlined access to advanced communications capabilities for employees

Manage costs

Helps reduce expenses during budgeting

Improve operations

Design, build, and support with integrated, tailored solutions

Managed Support Services

24x5 support coverage with a knowledge portal for self-help to drive user adoption and Digital Experience Monitoring to identify issues proactively and improve user productivity.

Conversational Workspace Services

Cloud-based solution to facilitate employees to come together and collaborate seamlessly.

Email filtering and security

Our Digital Workplace Self-Heal capabilities enable a proactive, predictive, and seamless omnichannel experience.

Microsoft 365 consulting and migration services

From strategy and workshops through planning, design, and installation and migration services including on premises to cloud, we assist clients with their digital transformation to leverage the full capabilities of Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive, and Teams.

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Resources
IDC technology spotlight paper

Driving bottom-line value by linking customer experience to employee experience.

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Collaboration and Employee Digital Experiences

Improving the employee experience is a critical priority. Line-of-business leaders cite it among their top initiatives for their CIOs, according to Foundry’s “State of the CIO Study 2022."

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Building a collaborative digital Workplace

Delve into solutions that shape the future of work and a fully integrated employee experience, as well as the digital workplace services that are available.

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Partnerships

 

Learn more about some of our key partnerships

 

Microsoft

Kyndryl and Microsoft are redefining collaboration and the modern hybrid digital workplace with the Kyndryl digital workplace platform on Microsoft Azure.

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Five9

Leading organizations are improving their employee and customer experiences with Five9 software and Kyndryl Digital Workplace Services. Kyndryl is proud to be named Five9 Systems Integrator Innovator of the Year! Together, our collective strength creates exceptional service experiences for our customers

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VMware

Kyndryl and VMware are using cognitive analytics and automation to simplify the implementation, adoption, provisioning and administration of virtual workspaces and management of apps and devices.

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Kyndryl wants your feedback

Having experience with Kyndryl solutions and services firsthand, your insight and feedback is especially important to your peers, to Gartner, and to Kyndryl. Please review our services with Gartner; all reviews are anonymous and take only 10-15 minutes to complete.

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