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Workplace Collaboration Services

Improve business communications and reduce complexity with AI-enabled and cloud-delivered collaboration services

Enable employees to exchange ideas, locate experts, and stay connected

Advances in consumer technology and recent global events have shifted expectations of the enterprise experience. Seamless collaboration services are imperative to provide a hybrid workplace without boundaries for all employees.

Kyndryl Collaboration Services represents a suite of capabilities that aim to drive the optimal employee experience throughout their day-to-day interaction with Microsoft 365 technology. We provide support for the suite of cloud-based productivity solutions including generative AI and  Microsoft Copilot, email, instant messaging, voice/video, social, and content sharing. It enables employees in all roles and locations including Frontline workers, and mobile and hybrid employees, to exchange information, locate experts, and become more productive. The capabilities of Collaboration Services are complemented by our Kyndryl Consult services which can help envision new opportunities with Kyndryl’s Microsoft Copilot Readiness Assessment while simplifying transformation and user adoption of the entire Microsoft 365 suite.

Learn how Kyndryl and Microsoft transform your mainframe and cloud data into business intelligence ->

9 Tips for a Successful Microsoft 365 Transformation

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Our Digital Workplace Services difference

We support over 650 customers across more than 50 countries. Some of the top differentiated ways we help our customers include:​

Open technology platform

Our open Digital Workplace Platform integrates with industry leading solutions. It uses cognitive analytics and automation to provide a modern digital workplace with advanced security capabilities.



Improve employee engagement

Our services are designed to improve your productivity, satisfaction, and engagement.




Scale, security and expertise

We manage millions of devices and virtual desktops, handle about two million service contacts per month and incorporate robust security and resiliency capabilities in our offerings.


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Gartner® names Kyndryl as a leader in the 2023 Gartner® Magic Quadrant™️ for Managed Mobility Services.

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Expand social interaction

Deliver streamlined access to advanced communications capabilities for employees

Manage costs

Helps reduce expenses during budgeting

Improve operations

Design, build, and support with integrated, tailored solutions

Managed Support Services

24x5 support coverage with a knowledge portal for self-help to drive user adoption and Digital Experience Monitoring to identify issues proactively and improve user productivity.

Conversational Workspace Services

Cloud-based solution to facilitate employees to come together and collaborate seamlessly.

Email filtering and security

Our Digital Workplace Self-Heal capabilities enable a proactive, predictive, and seamless omnichannel experience.

Microsoft 365 consulting and migration services

Engage Kyndryl for a complete Microsoft 365 Copilot Readiness Assessment. Or strategize with Kyndryl via workshops covering planning, design, installation, and migration services including on-premises to the cloud. We assist clients with their digital transformation to leverage the full capabilities of Microsoft 365 services including Copilot, Exchange Online, SharePoint Online, OneDrive, and Teams.

Kyndryl and Riverbed are coming together to measure ESG metrics from real-time reliable data empowering customers to track their ESG goals.

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Learn more about some of our key partnerships


Kyndryl wants your feedback

Having experience with Kyndryl solutions and services firsthand, your insight and feedback is especially important to your peers, to Gartner, and to Kyndryl. Please review our services with Gartner; all reviews are anonymous and take only 10-15 minutes to complete.

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