NEW YORK, August 3, 2023 — Kyndryl (NYSE: KD), the world’s largest IT infrastructure services provider, announced today that it has been positioned as a Leader in the Gartner® July 2023 “Magic Quadrant™️ for Managed Mobility Services, Global”1 report, which evaluates vendors based on their ability to execute and completeness of vision. A complimentary copy of the full report is available here.
Gartner defines managed mobility services (MMS) as vendor-provided IT and business process services required to plan, procure, provision, activate, ship, manage, secure and support mobile devices, related accessories, management systems and mobile applications. The goal of MMS is to deliver operational and commercial effectiveness for its end users. This includes data security implementations, maximized device (and consequently user) uptime, visibility and control of the mobile estate, inventory optimization, lower total cost and higher return on investment, and improved end-user experiences.
According to Gartner, “Leaders must prove that they have developed and invested in systems and resources to address the growing needs of this market. They start with device-speciﬁc forward and reverse logistics and the management of customer-owned UEM instances, grow to mobile application development, and then integrate mobility into the business process when required. Leaders must consistently update their existing service products to address rapidly changing use cases so that they can be relied on for enterprise-class delivery and service management. Leaders have proven technical competence and the ability to meet broad and deep user requirements."
We believe our continued recognition as a Leader in this space is a testament to our strong culture and talent that allows us to deliver the skills, strategic partnerships and data-powered services for our global customers year-over-year.
“As businesses continue to navigate new opportunities and uncertainties across the digital economy, ‘employee-first’ technology investments and experiences in the hybrid workplace remain a critical priority for our customers and within our own organization today,” said Ivan Dopplé, SVP and Global Practice Leader, Kyndryl Digital Workplace Services. “We believe our continued recognition as a Leader in this space is a testament to our strong culture and talent that allows us to deliver the skills, strategic partnerships and data-powered services for our global customers year-over-year.”
Kyndryl provides consulting, implementation and management services across procurement, devices, software applications, advanced security capabilities and sustainability-focused offerings. Kyndryl’s enterprise mobility solutions put the employee at the center by taking a measurable, AI-driven approach to enhancing the workplace experience, seamlessly integrating applications and data, simplifying workflows and optimizing tasks across all IT touchpoints. Kyndryl co-creates digital workplace solutions with its global customers that are measured by XLAs (Experience Level Agreements) to drive business outcomes aligned to business priorities.
For more information on Kyndryl’s Digital Workplace Services, visit www.kyndryl.com/us/en/services/digital-workplace.
 Gartner, Magic Quadrant for Managed Mobility Services, Global, Katja Ruud, Rafael Benitez, Bill Menezes, 31 July 2023.
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Kyndryl (NYSE: KD) is the world’s largest IT infrastructure services provider, serving thousands of enterprise customers in more than 60 countries. The company designs, builds, manages, and modernises the complex, mission-critical information systems that the world depends on every day. For more information, visit www.kyndryl.com.
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