Maximize business agility and customer experience: through IT transformation

Group of multiethnic business people working together in the office

However, digital
enterprises and IT leaders
face various challenges.

1. An increasingly complex business environment that includes intense competitive pressure, increased customer expectations, shorter  time to market, and high operational costs.

 

2. IT skills shortage in modern technology areas such as multicloud deployment and management, API integration, cloud-native development, containerization and microservice architecture and security.

 

3. Cybersecurity and regulatory compliance in hybrid and multicloud environments with highly dispersed networks.

 

4. Legacy applications and outdated IT infrastructure that is complex, difficult to integrate with modern solutions, and expensive to maintain.

 

 

 

 

 

 

Business-savvy CIOs can help drive business growth and enhance customer experiences by building digital capabilities.

85%

of CIOs say that their role is becoming more digital and innovation focused [1]

65%

of businesses will not achieve full value from cloud, data, and automation investments through 2024, due to shortcomings in critical skills creation and training efforts by IT [2]

53%

of executives say their companies will increase investments in digital transformation [3]
Dudes walking in office building hallway

CIOs play a critical role in driving business model innovation, increased agility and enhanced customer experience, and faster time to market.

As they plan to move their legacy applications to modern infrastructure such as cloud and containers, they should consider the following as part of their strategy.

 

Envision and plan
The importance of methodical planning is increasing because technology changes quickly.

 

Migrate and manage
Modernizing applications and migrating to modern platforms is crucial to being able to quickly pivot in response to changing consumer demand, new business models, and economic uncertainty.

 

Evolve and iterate
Business needs and objectives constantly change, so digital road maps need to be flexible.

 

Design and develop
Move towards data and AI-infused intelligent applications. Tools to consider include automation, real-time analytics, and systems that detect and resolve issues before they occur.

Without the required expertise, application and infrastructure modernization can be fraught with costly pitfalls

A technology partner that understands all aspects of digital transformation can help enterprises strategically plan and deploy their modernization initiatives.

 

66% of organizations are turning to third-party services firms for assistance with their data and AI strategies.4

Frost & Sullivan 2022

 

Kyndryl, through working with our growing list of key partners, helps drive customer progress with services and solutions that meet them wherever they are on their digital journey. With our joint expertise, we help customers manage complexity and modernize their applications and infrastructure for rapid business outcomes.

Our deep expertise in solution design, delivery, and management, as well as our familiarity with cloud technology, helps unlock our customer’s potential for long-term business impact.

 

Let Kyndryl help you get from where you are now to

where you need to be by modernizing and optimizing applications and infrastructure

Kyndryl’s Application Modernization services

can help you modernize your applications portfolio—from mainframe to back-office business applications—in a faster, more predictable, secure, and scalable manner. Learn more

Kyndryl Cloud services

help organizations cope with the complexity of a multicloud landscape and the widening IT talent gap, so they can fast-track their cloud modernization. Learn more

Security and Resiliency services

help organizations to embed cyber resilience into their broader IT and operational strategy. Our integrated cyber resilience approach enables you to anticipate, protect against, withstand, and recover from adverse cyber events. Learn more

Kyndryl Bridge

is an open integration platform that leverages Kyndryl’s core strengths—data-driven insights and decades of expertise—to give enterprises visibility across their technology estates with actionable insights that help understand, predict, and act for better business outcomes. Kyndryl Bridge also enables more stable and reliable technology operations with automation. Learn more

Kyndryl Consult

offers a unique consulting and integration framework that is designed to help customers across the full breadth of their digital and cloud journeys, meeting them wherever they are in their unique experience. Learn more

Keep these four important principles in mind:

Modernization is foundational to every business’ success.
Slow, monolithic applications running on decades-old servers and devices can result in a business that is slow to adapt. Revenue, customer experience, and competitive advantage are at stake.

 

Modernization means more than just moving everything to the public cloud.
Not all applications are created equal. Some may indeed run faster or cheaper in the cloud. But others may provide more value running at the edge, or in your private cloud on premises.

 

Investing in modernization means investing in your business’ future.
A robust and flexible application and infrastructure modernization roadmap will help you optimize existing investments while making new ones that will deliver high business value.

 

Choosing the right technology and strategy partner will help minimize business disruption and accelerate the modernization process.
Kyndryl can help choose the right application modernization approach (not all apps need to be completely rewritten) and has deep knowledge of a variety of industries and technologies.

Application modernization is an investment in business growth.5

Steve Grandchamp

Forbes Councils Member

Explore other successful modernization and transformations

with companies using Kyndryl expertise and technology:

Dow

Learn how Dow is driving digital into the heart of plant maintenance for safety, agility, and reliability

Watch the video

Lottecard

Discover how adoption of container-based cloud technology transformed this credit card company’s core financial system and accelerated customer workload processing by 4X

Read the full story

Dilip Buildcon

See the power of integrated, standardized workflows, powered by SAP S/4HANA applications in the cloud—delivering $7M in annual cost savings and up to 50% faster solution deployment thanks to Kyndryl accelerators

Read the full story

Schneider Electric

Read how Kyndryl helped this international energy company achieve seamless migration of mission-critical SAP applications to the cloud for agile and resilient operations, with 99.999% availability

Read the full story

Compass Group Spain, S.L.

Imagine the power of modernized cloud infrastructure that can provide up to a 150% improvement in application performance

Read the full story

Kyndryl value

We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. We’re bringing in the right partners and working side-by-side with our customers to unlock their potential.

Our nearly 90,000 skilled practitioners serve more than 4,000 customers in 100+ countries around the world — including 75% of the Fortune 100. We partner with our customers to deliver expertise, value creation, speed, and agility.

Why Kyndryl

Application and infrastructure modernization is paramount to business success in a digital-first world.

CIOs face increased expectations to deliver business results in uncertain economic times. Kyndryl has the solutions, tools, and deep experience to help CIOs pull ahead and succeed.

Partnering with Kyndryl can help organizations focus on core business activities while accelerating the modernization process.

More IT modernization stories

MHIRJ

MHIRJ and Kyndryl worked to define and implement requirements for the company’s core IT services. Despite complexity, the team knew a multicloud strategy would best support operations and business objectives.

Learn more

Carrefour Belgium

Working with Kyndryl experts, Carrefour migrated from an end-of-life data center to a cloud environment, unifying customer experience across hundreds of stores in the process.

Learn more

Grupo Romero

Excellia - Grupo Romero, a multi-industry conglomerate, wanted to decentralize their SAP solution to provide greater flexibility for their individual businesses to grow independently.

Learn more

Want better business resilience, lower costs, more scalability and agility, and enhanced customer experience?

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