Tom Rourke and Sarah B. Nelson explain how Kyndryl Vital teams work with customers to understand and achieve their business goals.
Curiosity that fuels transformation
Our teams co-create with you to uncover and solve your most complex business problems
What is Kyndryl Vital?
Kyndryl Vital is the open and collaborative experience that’s needed to solve today’s complex real-world business problems. We love transforming ambiguous, complex problems into elegant and modern solutions, and we know to always start with the why—because listening to you, and the people using your systems is the key to uncovering surprising insights.
With our efforts focused on the right problem to solve, our designer-led teams convene at the intersection of people, the planet, and technology – restlessly iterating and innovating to unlock the energy of new ideas.
How does Kyndryl Vital work?
Kyndryl Vital takes customers on a journey from problem definition to deliverable product. Working side by side, we prototype promising ideas and examine them through multiple lenses to arrive at actionable plans. At any point, we can tap into our ecosystem of best-in-class partners, integrating as needed.
When we converge on a solution, Kyndryl has the capabilities and scale to move smoothly into testing, execution, and measurement. And when we succeed? We don’t stop—we start a new conversation and find our next big idea together.
The value of Kyndryl Vital
kyndryl expertise
Our designer-led teams convene expertise at the intersection of experience, business, and technology.
Open and adaptable
We work with systems, methods, and tools used by customers and alliance partners.
Designer-led teams
Our strategists, researchers and designers bring deep expertise in human-centered problem solving.
Research-based
We focus on measurable experience outcomes based on deep understanding.
Connected solutions
We ensure solutions work by bridging human experience with technology.
