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LUXEMBOURG, May 4, 2026 — Kyndryl (NYSE:KD), a leading provider of mission-critical enterprise technology services, today announced the extension of its partnership with Banque Internationale à Luxembourg (BIL) to further the bank’s IT modernization and help reaffirm its commitment to resilience, security and innovation in Luxembourg’s financial sector.
As Luxembourg’s first bank and a leading player in the country’s financial market, BIL operates in an environment shaped by rapid technological change. Through this extended partnership with BIL, subject to regulatory approval, Kyndryl will help the bank transform its IT landscape end-to-end from applications to infrastructure, accelerate its adoption of emerging technologies, enhance customer experience with agentic AI and cloud, and strengthen operational and cyber resilience. These efforts will enhance the continuity, quality and security of services provided to the bank’s clients, while creating a more agile and scalable technology framework.
“This partnership is designed to enhance BIL’s foundations as a universal bank firmly rooted in Luxembourg and strengthen innovation, resiliency and competitiveness for decades to come,” said Jeffrey Dentzer, Chief Executive Officer of BIL. “Partnering with Kyndryl enables us to modernize at the pace required, while staying focused on our core mission: serving our clients with confidence and fortifying our role as a pillar of Luxembourg’s economy.”
“For financial institutions, transformation is about far more than technology – it’s about reimagining workflows, deepening trust, and accelerating decision-making,” said Petra Goude, President of Kyndryl Strategic Markets. “We are honored to build on our long-standing collaboration with BIL as we enter a new age of agentic AI to help create a more agile, resilient and modern banking platform for Luxembourg.”
Kyndryl has helped evolve BIL’s IT modernization efforts since 2013, delivering tangible results across infrastructure and platform services enabled by Kyndryl Bridge, the company’s AI-powered open integration platform. Building on this foundation, Kyndryl will now act as an integrated partner in BIL’s modernization journey by reinforcing the bank’s ambitions in artificial intelligence and furthering innovation initiatives within Luxembourg’s ecosystem — including collaboration with academic institutions and regulatory bodies. To support BIL in advancing local innovation, Kyndryl intends to expand its global AI Lab network into Luxembourg.
As part of the partnership, Kyndryl will continue to support BIL in delivering a best-in-class, end-to-end customer experience by accelerating the bank’s adoption of cloud and agentic AI. To date, Kyndryl has played a key role in modernizing BIL’s infrastructure, strengthening its security posture, and increasing automation to improve operational efficiency. In parallel, BIL has accelerated its digital transformation, expanded self-service via digital onboarding and e-signature, and introduced “Berry,” Luxembourg’s first AI-powered virtual banking assistant within the BILnet platform.
Kyndryl brings deep experience supporting regulated financial institutions, including its designation as a Critical Third Party ICT Provider (CTTP) under the EU Digital Operational Resilience Act (DORA). Through this expertise, Kyndryl will help advance BIL’s transformation with technical governance and compliance controls. Together, BIL and Kyndryl aim to modernize and strengthen the operational foundations required to support the bank’s customers and its long-term growth.
About BIL
BIL is a leading player in Luxembourg’s financial market. Founded in 1856 as the country’s first bank, BIL has contributed significantly to the development of Luxembourg’s social and economic landscape. Today, BIL operates across digital banking, wealth management and corporate finance, supporting individuals, entrepreneurs, businesses, and both private and institutional investors. Headquartered in Luxembourg, BIL employs more than 1,800 people and maintains a presence in key financial centres including Luxembourg, Switzerland, France and China. For more information, visit www.bil.com.
About Kyndryl
Kyndryl (NYSE: KD) is a leading provider of mission-critical enterprise technology services, offering advisory, implementation and managed service capabilities to thousands of customers in more than 60 countries. As the world’s largest IT infrastructure services provider, the company designs, builds, manages and modernizes the complex information systems that the world depends on every day. For more information, visit www.kyndryl.com.
Forward-looking statements
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Kyndryl press contact
press@kyndryl.com
