BUENOS AIRES, September 7, 2023 — Telefónica de Argentina, one of the country's largest telephone and internet service operators, has selected Kyndryl, the world's largest IT infrastructure services provider, to accelerate the modernization of its technology environment. With a 3-year extended agreement, Kyndryl will manage Telefónica de Argentina’s hybrid cloud infrastructure and integrate automation to add efficiency, improving services and application experience of its customers in Argentina.
In addition to managing Telefónica de Argentina’s mission-critical infrastructure, Kyndryl Consult will advise and implement IT automation to improve business application management. This project will be led by Kyndryl Consult experts, who will integrate and assess data obtained from different business processes to identify automation opportunities that could improve IT systems and provide insights to enhance application performance.
"Telefónica de Argentina is a leading telecommunications company that relies on a robust technological infrastructure to offer the best services to its customers. We are proud to be able to support its automation and modernization efforts while helping maximize the resilience, efficiency, flexibility and competitiveness that the business requires," said Mariano Ragognetti, Managing Director, Kyndryl Argentina.
The National Institute of Statistics and Census of Argentina (INDEC) reported that 89% of surveyed Argentines used cell phones and 88% had access to some type of internet connectivity in 2022. Operating in a highly competitive industry demands continuous improvement of user experience and the ability to quickly offer new services and products. Telefónica de Argentina is continuously working to ensure that its users have digital autonomy and interact with their applications in a more stable and fast way.
With the modernization of its IT infrastructure, Telefónica de Argentina will be able to provide better service and a differentiated experience to customers using its applications. Kyndryl has been a trusted strategic partner for years, meeting the challenges of this dynamic and rapidly changing industry. Kyndryl’s experts understand business complexities and support efforts in modernizing Telefónica de Argentina’s services with deep industry and technology expertise.
Kyndryl Consult experts will assess industry shifts and challenges to shape and establish a digital transformation roadmap, including the automation of IT processes to simplify, modernize and streamline the management of its IT infrastructure. Additionally, with its expertise in Applications, Data and AI, and Cloud, Kyndryl is supporting Telefónica de Argentina to deploy an efficient technological infrastructure to leverage its data, extract data insights and optimize its business operations.
Kyndryl (NYSE: KD) is the world's largest IT infrastructure services provider, serving thousands of enterprise customers in more than 60 countries. The company designs, builds, manages and modernizes the complex mission-critical information systems that the world depends on every day. For more information, visit www.kyndryl.com.
About Telefónica de Argentina
Telefónica de Argentina is a telecommunications company, subsidiary of the Telefónica Group in Argentina, founded in 1990 after the privatization of the National Telecommunications Company (ENTel). It is currently one of the largest telephone operators and internet services in the country.