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Kyndryl ID Privacy Statement


Kyndryl ID is an identification and authentication mechanism that uniquely identifies you when you access our websites, make a request or order, or use a product or service.

While we will act as a data controller, to provide the services requested, we might rely on the support of third-party providers, who will act as a data processor under a data processing agreement.

When utilizing the self-registration option to create a Kyndryl ID user account, your account information will be added to Kyndryl’s external Identity Provider (IdP).  As the creator, you will be able to login to Kyndryl services and manage your own account information through our self-service portal. 

Organizations owning the domain for your registered email address by which you are employed, contracted to or volunteer for, may:

  • Inquire about the status of your registered Kyndryl ID.
  • Request account settings and the personal information connected to the Kyndryl ID.
  • Convert the Kyndryl ID to an enterprise ID.

Personal information of enterprise accounts enabled through your organization, will be processed according to this statement.

We collect and process your name, email address, country of residence and browser origin for creating your account, based on the contractual relationship with you as well as our legitimate interest or for the performance of your requested services.

We only retain personal information as long as necessary to fulfill the purposes for which it is processed, or to comply with legal and regulatory retention requirements. We will delete your personal information and account after 3 years of inactivity.

More information on how we handle and use your personal information can be found in the Kyndryl Privacy Statement.