Alpitour World and Kyndryl: Orchestrating IT modernization to drive business agility and innovation

Strengthening operational resilience through modernization and cybersecurity-as-a-service

CNP Assurances Italia modernized its IT operations and cybersecurity to strengthen resilience, simplify management, and support regulatory compliance.

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Smoothing the path to SAP S/4HANA

A global logistics company migrated 48 SAP systems to RISE on AWS, creating a foundation for future SAP S/4HANA transformation.

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Indian small finance bank embarks on resilient digital banking transformation

A small finance bank upgraded its cloud platform, improving security, resilience and efficiency while protecting the availability of digital banking services.

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Enabling business growth with network automation for data-center modernization

iWay built a future-ready network through automation and modernization, strengthening scalability, security, and operational efficiency.

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Migrating SAP finance systems to cloud

A clothing retailer upgraded SAP S/4HANA and migrated to AWS, modernizing finance systems and improving operational efficiency.

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Modernizing IT with multi-cloud architecture

RIMAC migrated legacy servers, upgraded databases and modernized applications, improving employee productivity by 80%.

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Scaling in-home care delivery with AI platform

Care Safety Innovations built a digital platform to manage care operations, improving oversight, compliance and scalability of in-home healthcare services.

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Accelerating housing workflows with generative AI

A government ministry deployed a GenAI chatbot to analyze documents and generate reports, reducing manual effort and accelerating housing project workflows.

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Consolidating monitoring into unified observability platform

National Australia Bank replaced legacy monitoring with Grafana-based observability, improving operational efficiency and system visibility.

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Strengthening disaster recovery for patient care continuity

A U.S. public healthcare provider implemented an AI-driven disaster recovery solution to detect threats and reduce risk of downtime impacting patient care.

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Migrating core travel systems from mainframe to cloud

Alpitour World migrated mission‑critical mainframe applications to AWS, reducing infrastructure complexity and improving agility for digital travel services.

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Modernizing Kubernetes for hybrid cloud sovereignty

A government housing agency migrated Kubernetes from OpenShift to Amazon EKS Hybrid Nodes, reducing operational complexity and improving performance and manageability

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Automating IT monitoring to reduce operational reliance

Shikoku Electric Power Company implemented data-driven monitoring to automate IT operations and reduce reliance on individual expertise for system continuity.

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Automating disaster recovery for resilient digital banking

Arab National Bank automated IT disaster recovery, cutting switchover and recovery times and increasing service availability for digital banking.

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Migrating insurance workloads for agility

A South American insurance company migrated Oracle workloads from IBM Power servers to Azure, increasing scalability and agility without major application changes.

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Improving retail system reliability at scale

A luxury department store retailer modernized core SAP systems to improve transaction reliability and reduce processing delays during peak retail periods.

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Improving patient safety with data-driven reporting

A public health system implemented Microsoft Azure-based analytics to surface care data, improving infection prevention processes and patient safety outcomes.

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Implementing low-code platform to improve workflows

Monjasa implemented Microsoft Power Platform with ERP integration to improve purchasing, expense and compliance workflows and strengthen governance and reporting.

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Migrating legacy workloads to cloud

A leading outdoor media company migrated legacy workloads to Microsoft Azure, reducing infrastructure risk and modernizing unsupported systems.

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Improving ERP resilience with cloud-based recovery

A global steel producer migrated SAP disaster recovery to Microsoft Azure, improving recovery readiness and reducing dependence on on‑premises infrastructure.

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Transforming IT culture through knowledge management

Aflac implemented a centralized knowledge management platform to standardize IT processes, improve knowledge sharing and reduce reliance on tribal expertise.

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Migrating legacy billing and distribution apps to cloud

A global consumer packaged goods company migrated legacy applications to cloud-based environments, improving application availability and operational flexibility.

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Modernizing digital workplace operations

An international financial services company modernized endpoint monitoring to reduce costs, improve digital experience and reduce outages.

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Modernizing infrastructure to improve resilience and integration

Mazda modernized IT infrastructure and virtualization, improving resilience, integration across systems and reducing operational complexity.

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Implementing a no-code contact center for citizen services

The Government of British Columbia implemented an Amazon Connect no-code contact center, improving citizen access to public services.

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Forecasting infrastructure repairs with AI

The City of Stockton implemented an AI-powered dashboard to forecast pothole repair timelines, improving visibility for residents and planning for road crews.

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Remediating cloud security gaps to meet audit deadlines

A North American bank reconfigured cloud security controls after an audit, remediating risks across AWS workloads to maintain regulatory compliance.

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Standardizing frontline training with AI automation

Frasers Hospitality automated standard operating procedures to scale staff training, reducing manual updates and improving consistency across global properties.

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Modernizing IT infrastructure to support growth

Singapore Aero Engine Services Private Limited modernized IT and data systems to manage engine data at scale and support planned capacity and workforce growth.

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Implementing an AI assistant to streamline student services

UCLA School of Business implemented a GenAI assistant to centralize student resources, reduce manual effort and improve student experience.

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Digitizing field inspections with low‑connectivity apps

ATCO Limited replaced paper-based crane inspections with Power Platform apps, improving inspection accuracy, remote oversight and equipment readiness.

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Migrating core insurance systems to public cloud

A global insurance company migrated AIX and IBM i workloads to Microsoft Azure, consolidating systems to improve agility and reduce operational costs.

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Migrating ERP systems to improve efficiency and speed

Zumtobel Group migrated SAP systems from on‑premise to cloud to improve efficiency, resilience, and speed to market for lighting solutions.

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Implementing cloud disaster recovery for ERP systems

A global lifestyle apparel company implemented Azure-based disaster recovery for SAP systems, reducing migration risk and improving scalability.

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Improving retail decisions with SAP analytics

A Latin American retailer implemented SAP PaPM dashboards and visualizations, improving executive decision‑making while reducing technology risk and costs.

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Migrating SAP workloads to reduce hosting costs

An advanced materials supplier migrated SAP workloads to AWS, avoiding a major hosting cost increase and improving system performance.

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Separating and migrating mainframe systems without disruption

Colonial First State separated and migrated its core mainframe systems to a managed environment, completing cutover with zero incidents and no data loss.

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Modernizing digital workplace operations for hybrid work

Belfius Bank modernized its digital workplace with direct Microsoft 365 access, improving employee collaboration and reducing disruptions in customer-facing services.

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Improving device reliability at scale

A European oil and gas producer implemented digital experience monitoring to identify and remediate device issues earlier, improving employee productivity.

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Outsourcing infrastructure to reduce IT complexity

MM Group shifted from in-house infrastructure to managed services, reducing IT complexity and freeing resources to focus on growth and strategic initiatives.

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Migrating core banking apps to cloud infrastructure

National Australia Bank migrated 23 applications to Microsoft Azure, improving resiliency and delivering more reliable customer services.

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Scaling generative AI from pilots to production

Global telecommunications companies scaled generative AI use cases by strengthening data, governance and operations to improve ROI and efficiency.

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Improving employee experience with digital governance

A North American energy company implemented enterprise-wide digital experience governance, improving issue visibility and operational efficiency.

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Optimizing cloud operations to reduce IT costs

A regional energy company in Australia implemented SRE and cloud optimization, reducing cloud costs while improving service agility.

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Consolidating global IT to improve collaboration

WPP consolidated fragmented IT systems and modernized its digital workplace to reduce friction and improve collaboration across global teams.

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Modernizing network operations for service reliability

A large Asia-Pacific telco modernized network and IT operations to improve service reliability and support evolving digital services.

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Improving cloud cost visibility with FinOps governance

LifeLabs implemented a FinOps program to consolidate cloud operations, improving cost visibility and aligning Microsoft Azure usage with business priorities.

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Accelerating customer response with AI automation

A logistics solutions provider implemented a GenAI assistant that generates SQL queries, reducing manual data retrieval and speeding responses to customer inquiries.

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Digitizing microloan administration at scale

CA Grameen digitized loan administration to reduce manual processing delays and support growth as borrower demand increased across rural communities.

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Migrating workloads to a hybrid cloud platform

A leading European bank migrated 3,500+ workloads to hybrid cloud, improving agility and efficiency with no downtime during transition.

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Modernizing network infrastructure across locations

SBS Ricoh Logistics implemented new networking and cloud-enabled solutions, reducing costs, improving security and accelerating operations across 100+ locations.

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Scaling contact centers with cloud services

Chain IQ implemented a cloud contact center in three weeks, increasing system flexibility and accelerating customer onboarding across regions.

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Consolidating ERP to improve cost control

Dilip Buildcon Limited consolidated SAP ERP systems to improve procurement visibility, reduce costs and scale construction projects.

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Implementing dynamic pricing to reduce food waste

A global convenience store chain implemented electronic shelf labels to adjust prices by shelf life, reducing waste and improving inventory control.

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Modernizing banking operations for disaster resilience

A large South Asian bank upgraded its network, disaster recovery environment and operations center, improving resilience and reducing outage risk.

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Modernizing device management to improve reliability

Dow modernized device management to reduce system crashes, improve digital reliability and support productivity across its global workforce.

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Automating disaster recovery for banking resilience

A fast-growing bank in South Asia implemented automated disaster recovery workflows, reducing manual effort and improving recovery readiness across critical systems.

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Modernizing parking services with cloud and omnichannel access

A large U.S. city modernized parking and citation services by migrating core systems to the cloud and introducing an omnichannel contact center for citizens.

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Migrating core systems to public cloud

A global reinsurance company migrated core and analytics systems to AWS, accelerating digital transformation while maintaining security and operational stability.

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Modernizing contact centers to improve citizen services

A state government agency modernized contact center systems, reducing wait times and improving agent efficiency and access to citizen services.

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Centralizing cloud operations across retail markets

A global supermarket chain migrated applications to a centralized cloud operating model to standardize IT processes and support new digital capabilities.

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Strengthening cyber recovery for retail operations

A global travel retailer implemented cloud-based cyber recovery to reduce downtime risk and protect mission‑critical retail and back‑office systems.

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Implementing IT service continuity for resilience

A global medical technology company implemented IT service continuity processes to strengthen disaster recovery and maintain uninterrupted operations.

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Improving visibility with cloud-based observability

A leading automotive manufacturer migrated workloads to AWS and implemented unified monitoring, improving visibility and responsiveness for customer operations.

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Modernizing infrastructure for real-time security operations

Securitas modernized infrastructure to address latency and improve system availability, supporting real-time operations and scalable security services.

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Automating IT operations to improve service stability

Bord Gáis Energy modernized its IT operations to improve system stability and support reliable delivery of energy and customer services.

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Improving cloud cost visibility and control

Ausgrid analyzed Azure usage and implemented FinOps recommendations to identify savings opportunities and improve financial visibility across cloud operations.

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Migrating university systems to hybrid cloud infrastructure

Macquarie University migrated critical systems to hybrid cloud, reducing reliance on data centers and improving scalability and student service continuity.

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Improving plant connectivity with private LTE networks

Chevron Phillips Chemical deployed private LTE networks across sites, improving employee connectivity and access to mission-critical applications.

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Increasing security visibility after acquisitions

ESH Médias Group assessed IT risks across acquired businesses to improve visibility, strengthen security controls and reduce operational complexity.

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Transforming IT operations for independent business scale

Kantar separated IT systems from its parent, building a new infrastructure and operating model to improve agility and support independent growth.

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Modernizing transport IT for reliability and sustainability

A public transportation agency modernized its IT environment and automated operations to improve service reliability and align with sustainability goals.

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MHIRJ

MHIRJ and Kyndryl worked to implement a multicloud strategy to support current company operations and longer-term business objectives.

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Delivering software as-a-service platform for scalability

SimCorp A/S transitioned its software to a SaaS model, reducing customer operational burden and improving scalability, flexibility and speed of feature delivery.

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Modernizing data centers through server consolidation

A global infrastructure consulting company consolidated and virtualized servers, reducing latency and standardizing global infrastructure.

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Modernizing retail IT after data center failure

Carrefour Belgium moved core systems off an aging on‑prem data center, reducing operational risk and stabilizing IT for store operations.

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Modernizing DMV services to reduce wait times

Arizona Motor Vehicle Division rebuilt core systems on cloud platforms, reducing wait times and expanding online and self‑service transactions statewide.

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Decentralizing IT to increase business agility

Grupo Romero decentralized its IT operating model using cloud services, reducing infrastructure costs and improving agility across diverse portfolio companies.

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Digitizing plant maintenance for safety and efficiency

Dow digitized plant maintenance workflows, replacing paper-based processes to improve safety, reduce task time and increase operational reliability.

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Automating IT operations to improve service stability

Bord Gáis Energy modernized its IT operations to improve system stability and support reliable delivery of energy and customer services.

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Migrating infrastructure to support scalable growth

Schibsted Media Group migrated infrastructure to AWS, enabling integration of acquisitions, reducing infrastructure costs and improving scalability for growth.

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Modernizing network infrastructure for 24x7 uptime

A multinational media company upgraded its network infrastructure to improve availability and operational efficiency while avoiding service disruption.

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Modernizing network infrastructure for operational efficiency

A North American food manufacturer modernized its network to improve efficiency and uptime while targeting measurable cost savings as operations expanded.

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Migrating SAP platform to cloud for resilience

Schneider Electric migrated its SAP platform to AWS, improving resiliency, reducing costs and increasing flexibility to adapt business processes.

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Implementing cyber recovery for operational resilience

A multinational investment bank implemented automated cyber recovery to isolate critical data and reduce recovery time from cyber incidents.

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Migrating SAP systems to cloud to reduce risk

Raj Petro Specialities moved SAP systems to IBM Cloud, reducing recovery times and aligning processes to support growth and compliance.

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Strengthening IT service continuity in healthcare

A global healthcare manufacturer implemented an IT service continuity framework to improve disaster recovery readiness and maintain always-on operations.

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Migrating retail infrastructure to public cloud

Hites migrated virtual machines to Google Cloud, improving scalability and speeding application development for online retail growth.

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Migrating ERP systems to cloud infrastructure

Canadian Malartic migrated JD Edwards ERP to Oracle Cloud Infrastructure, reinstating application support and establishing a compliant, modern ERP environment.

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Building a compliant public cloud for financial services

A German managed services provider built a BaFin‑compliant Google Cloud environment, expanding regulated cloud services for banks and insurers.

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Migrating mainframe workloads to secure cloud

RSA Insurance migrated mainframe systems and data to a secure cloud platform, improving agility, reducing costs and enabling faster data processing.

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Building hybrid cloud for flexible airline operations

Japan Airlines built a hybrid cloud infrastructure, enabling flexible IT operations, continuous service delivery and faster rollout of new services.

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Migrating core systems to AWS for higher performance

Compass Group Spain migrated ERP and core workloads to AWS, improving application performance and increasing agility with no business disruption.

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Consolidating multicloud operations to reduce complexity

A global post and parcel delivery company moved multicloud workloads to AWS, reducing operational complexity and improving cost visibility.

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Migrating ERP to cloud for predictable IT costs

A pharmaceutical supplies manufacturer migrated SAP to AWS, shifting to predictable operating costs and modernizing ERP operations.

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Relocating SAP systems to support business separation

Andhra Paper Limited relocated mission‑critical SAP systems to IBM Cloud, reducing operational costs and accelerating month‑end close.

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Migrating to SAP S/4HANA to improve performance

Mondi Group migrated to SAP S/4HANA with zero disruption, improving application performance and maintaining 100% uptime for mission-critical operations.

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Automating disaster recovery to reduce downtime

National Stock Exchange of India automated disaster recovery, reducing switchover time and lowering reliance on manual processes.

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Migrating core banking systems to a resilient data center

Turkey’s Isbank migrated 6,000 servers, 750 apps and 4PB of data to a Tier 4 data center, maintaining operations and ensuring 24/7 service availability.

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Delivering software as-a-service platform for scalability

SimCorp A/S transitioned its software to a SaaS model, reducing customer operational burden and improving scalability, flexibility and speed of feature delivery.

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Integrating global operations with cloud-based SAP

Performance iN Lighting moved SAP systems to IBM Cloud, reducing manual tasks and improving integration for faster, more accurate business decision-making.

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Migrating SAP infrastructure to cloud to reduce downtime

Mitsubishi Motors Australia Ltd. migrated SAP infrastructure to IBM Cloud, reducing disaster recovery downtime and improving scalability and system reliability.

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Modernizing core systems with cloud-native architecture

LOTTECARD implemented cloud-native core systems, increasing scalability and managing increased workload while reducing costs and accelerating development.

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Modernizing enterprise network for flexible work

Fuji Television Network modernized its network to support flexible work and cloud adoption, reducing space and power use while improving security and performance.

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Consolidating ERP to improve cost control

Dilip Buildcon Limited consolidated SAP ERP systems to improve procurement visibility, reduce costs and scale construction projects.

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Protecting retail operations with cloud resiliency

City Furniture migrated mission-critical systems to the cloud to protect operations and customer data from hurricane-related disruptions and scale capacity on demand.

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Modernizing data center infrastructure for resiliency

Blue NAP Americas modernized its data center operations, improving service reliability and business continuity for enterprise customers.

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Migrating banking infrastructure to hybrid cloud

Bank of Ayudhya migrated key workloads to a hybrid cloud on AWS, improving infrastructure resilience, centralized monitoring and readiness for digital growth.

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