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Readiness Report 2026-27

Leadership quotes

Martin Schroeter

“AI is creating real value, but it’s also raising the bar for readiness. Sustaining and growing that value depends on the readiness of everything around it.”

“Readiness is not a destination or a one-time undertaking. It’s the ability to keep adapting as technology, risks and opportunities change.”

Martin Schroeter, Chairman and CEO, Kyndryl | Read Martin’s bio | Download Martin’s photo

Kim Basile

“Stopping the wrong AI project can be just as important as scaling the right one. A successful pilot can prove that an idea works. It doesn’t tell you whether your data, architecture, controls, skills and operating model are ready to support it across the business.” 

“Positive ROI shouldn’t automatically be a green light to scale. It should trigger a readiness review.” 

“The CIO challenge isn’t simply speed. It’s building an operating model that can make good decisions at speed.”

— Kim Basile, Chief Information Officer, Kyndryl | Read Kim’s bio | Download Kim's photo

Ismail Amla

“Companies aren’t only asking, ‘How do I use AI to make my existing business better?’ Increasingly, they need to ask, ‘How could AI change my business model, and who might my competitors be tomorrow?’”

“We talk a lot about technical debt. I think we’re now accumulating another kind of debt: sovereignty debt.”

— Ismail Amla, Senior Vice President, Kyndryl Consult | Read Ismail’s bio | Download Ismail’s photo

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