Try these steps:
- Refresh the page
- Clear the browser’s cache/cookies
- Log into login.kyndryl.com
- Open URL to the application URL you were trying to access
Kyndryl ID is the customer identity and access management (CIAM) solution for external single sign-on (SSO). In essence, Kyndryl ID connects you, our customer, to Kyndryl’s services which empower you to modernize and manage your mission-critical technology.
This is a FAQ showing frequently asked questions for End Users.
Try these steps:
Your Kyndryl ID is in the form of an email address. If you need direct assistance recovering your Kyndryl ID, please contact Kyndryl_ID_Help@kyndryl.com
Kyndryl ID strongly recommends 15 or more characters for enhanced security
You may reset your password here by entering your username, click Next and click Forgot password?
Note: Self password reset will not work through the link if MFA was not previously set up. Please email the Kyndryl ID Support team at Kyndryl_ID_Help@kyndryl.com if you have issues resetting your password.
Please ensure you are logging onto Kyndryl ID Production (https://login.kyndryl.com).
Contact Kyndryl_ID_Help@kyndryl.com if you need additional support.
Kyndryl ID does not require MFA enrollment, however, Kyndryl strongly recommends multifactor authentication for enhanced security. MFA is required for self-service options. You can reset the MFA enrollment from your profile after you log in.
You can view and edit your personal contact details directly on your profile once you have registered.
Please contact Kyndryl Privacy.
Note: Inactive accounts are automatically deleted every 36 months.