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Customer stories

Together, SAESL and Kyndryl upgraded its infrastructure, improved employee experience, and reduced security risk to support its accelerated business and data growth

Spotlight

Dow reduces IT incidents by 93%

See how Dow reduced major IT incidents by 93% with Kyndryl Bridge

Customer success with Kyndryl

ATCO Limited

ATCO and Kyndryl designed and Kyndryl built a mobile and desktop app for daily crane inspections that prevents costly delays by enabling supervisors to remotely review a check-list and approve or deny equipment use for the work day.
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Advanced materials supplier

Together, this advanced materials supplier and Kyndryl improved the plant worker experience by increasing SAP performance by 40% through the migration to a new AWS cloud environment.
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Aflac

Guided by user data, Aflac developers and Kyndryl Site Reliability Engineers collaborated to rapidly improve the company's customer-facing services.
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Andhra Paper Limited

Working with Kyndryl experts, Andhra Paper relocated mission-critical SAP systems to separate from its parent company and prepare for growth.
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Arab National Bank (anb)

anb and Kyndryl designed and implemented an IT Disaster Recovery Orchestration and Automation solution that can easily evolve with the business and efficiently meet demanding regulatory requirements.
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Arizona Department of Transportation

Arizona Department of Transportation dramatically reduces average time of customer visits to Motor Vehicle Division offices with self-service options on a fast network connecting to cloud-based systems.
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Asia-Pacific telco

A telco and Kyndryl upgraded its ITSM platform enabling greater flexibility and cost savings though its SaaS model with BMC Helix on AWS.
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Ausgrid

Cloud assessment uncovers significant cost savings and greater financial visibility for Ausgrid.
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Automotive Manufacturer

A leading automotive manufacturer's move to public cloud improved systems availability, observability and customer satisfaction.
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Bank of Ayudhya Public Company Ltd (Krungsri)

Bank of Ayudhya partners with Kyndryl to build a secure, cloud-ready infrastructure on AWS to enhance their digital banking service.
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Belfius Bank

Belfius Bank partnered with Kyndryl to modernize their digital work environment, enabling employees to work anywhere anytime and collaborate frictionlessly across departments on new devices.
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Blue NAP Americas

New cloud infrastructure becomes top revenue driver for Tier IV data center. “Since launch, our cloud services offering has far exceeded expectations.” — Zabala, Danilo, CEO, Blue NAP Americas
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Bord Gáis Energy

Bord Gáis Energy engaged Kyndryl—a trusted partner since 2011—to architect a solution using Red Hat® Ansible Automation® Platform to progressively automate event and alert management so the business could spend much more of its time supporting delivery of change plans.
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Canadian Malartic

Canadian Malartic moved its Enterprise Resource Planning applications to Oracle Cloud Infrastructure through Kyndryl’s Oracle expertise and far-sighted cloud architecture.
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Carrefour Belgium

Working with Kyndryl experts, Carrefour migrated from an end-of-life data center to a cloud environment, unifying customer experience across hundreds of stores in the process.
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Chain IQ

Chain IQ and Kyndryl empowered agents to accelerate the onboarding of new procurement customers, customize workflows and modify customer reports – without the need for IT developer support – through a new cloud-based Contact Center as a Service solution.
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Chevron Phillips Chemical

Together, CPChem and Kyndryl designed and implemented private LTE/5G networks across eight plants to boost communication capabilities.
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City Furniture, Inc.

By migrating to IBM Cloud, City Furniture ensured that business-critical computer operations and essential customer data would be protected against hurricane-related disruptions. It also added the capability to scale up computing capacity according to demand and create a platform for adding cloud-based applications and cognitive capabilities.
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City of Stockton

Together, the City of Stockton and Kyndryl provided citizens with visibility into estimated pothole repair times through the City’s first public AI tool, leveraging its Open Data Portal and delivering a user-friendly dashboard.
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Colonial First State

Colonial First State partnered with Kyndryl to help separate its business systems from its parent entity and migrate its mission-critical applications to a managed data centre on-time, on budget and without business disruption.
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Compass Group Spain, S.L.

Deep knowledge, plus expertise with both cloud migrations and AWS operations, makes Kyndryl a trusted partner in Compass Group Spain’s digital transformation.
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Consumer-Packaged Goods Company

CPG company and Kyndryl Skytap migrate legacy billing and distribution application to the cloud without modification, increasing scalability and availability while reducing costs.
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Contemporary, fast-growing South Asian Bank

A fast-growing South Asian Bank and Kyndryl boosted the availability of digital banking services for customers and staff through disaster recovery infrastructure optimization.
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CreditAccess Grameen Limited

CA Grameen partnered with Kyndryl to modernize their banking platform, flexibly expand infrastructure and network bandwidth, build a service bus to integrate loan application data from thousands of mobile devices in the field, and establish automated disaster recovery.
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Dilip Buildcon Limited

With applications for business intelligence, finance and controlling, human resources, material management and more, a SAP S/4HANA solution enables Dilip Buildcon to manage its business processes from end-to-end on a single, best-of-breed platform.
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Dow

Dow partnered with Kyndryl to transform their corporate device program, providing more choice in type and timing of selection. Kyndryl manages the global Dow fleet to reduce issues for groups of users, proactively offering available fixes through cloud-based distribution.
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Dow

Together, Dow and Kyndryl are driving digital into the heart of plant maintenance for safety, agility, and reliability.
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ESH Médias

ESH Médias consulted with Kyndryl to harden their security posture and increase resiliency across a hybrid IT estate.
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Empresas Hites S.A.

Kyndryl helped Hites S.A. reduce infrastructure costs by an estimated 27%, freeing up budget for ongoing modernization and transformation projects.
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European Bank Transformation

The bank and Kyndryl modernised its infrastructure and remediated technical debt my migrating 3500 workloads to hybrid cloud in six months without business interruption.
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European oil and gas producer

The oil and gas producer keeps employees productive with proactive healing of IT issues.
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Frasers Hospitality

Frasers Hospitality Enhances Customer service with AI.
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Fuji Television Network, Inc.

Fuji Television Network, Inc. needed to build a more secure, flexible network infrastructure to pave the way for work-style reform and future cloud computing initiatives.
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Global Convenience Store Chain

A global convenience store chain and Kyndryl reduced food expirations costs, enhanced sustainability efforts and improved the customer and employee experience with a dynamic pricing solution.
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Global Medical Technology Company

The medical technology company and Kyndryl designed a comprehensive and automated workflow orchestration solution to reduce the time to onboard and offboard employees across 23 applications.
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Global Reinsurance Company

A global reinsurance company increased application deployment time and reduced operating costs by migrating their core and business intelligence systems from the existing on-premise infrastructure to the cloud-based AWS platform.
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Global Supermarket Chain

A global supermarket chain and Kyndryl reduced long-term IT costs and increased optimization by centralizing processes across 170 applications and eight countries and migrating to a Microsoft Azure cloud platform.
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Global Travel Retailer

A global traveler retailer ensures systems and data are protected against accidental or malicious damage with a robust cyber resiliency solution.
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Government of British Columbia

Together, the Government of British Columbia and Kyndryl designed and deployed a new contact call center solution in 13 days.
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Grupo Romero

Excellia - Grupo Romero, a multi-industry conglomerate, wanted to decentralize their SAP solution to provide greater flexibility for their individual businesses to grow independently.
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Healthcare Solutions Provider and Manufacturer

The healthcare solutions provider and Kyndryl created an IT service continuity management (ITSCM) framework that befits an operation the state government categorizes as 'critical infrastructure'.
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Insurance and Wealth Management Company

Multinational insurance and wealth management company exits data centre and improves agility by cloud transformation to Kyndryl Skytap on Azure
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International financial services company

The financial services provider and Kyndryl implemented a Digital Experience Management (DEM) solution that increased employee productivity.
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Japan Airlines Co., Ltd.

Japan Airlines and its core IT subsidiary, JAL INFOTEC, engaged Kyndryl, formerly IBM Infrastructure Services, to build a hybrid cloud infrastructure on IBM Cloud®.
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Kantar

Together, Kantar and Kyndryl created a new IT program, including a cloud-first architecture, a helpdesk servicing 26,000 in many languages, and an engineering-centered culture.
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LOTTECARD

LOTTECARD, a Korean credit card company headquartered in Seoul, adopted a container-based cloud strategy to migrate and manage its financial systems.
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Large Regional Energy Company

The energy company partnered with Kyndryl as an augmented operations team that balances reliability and agility to achieve business goals. Using Kyndryl Bridge, the team optimizes cloud operations, reducing expenses.
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Large South Asian Bank

Together, the bank’s technical leaders and Kyndryl made a plan to modernize operations. Kyndryl started by assessing the existing network, recommending updates, implementing and managing the new architecture, as well as designing, implementing, and testing a new disaster recovery solution.
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Latin American Retailer

This customer partnered with Kyndryl to modernize their SAP environment for efficient inventory management and executive views that drive faster decision-making.
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LifeLabs

LifeLabs and Kyndryl partnered to develop a FinOps governance program that enables IT to agilely collaborate with business leaders on customer experience initiatives.
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Lifestyle apparel company

Global apparel company and Kyndryl Skytap successfully pursue cloud-based DR solution for IBM Power, migrating its mission-critical ERP and distribution-center applications without modifications.
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Logistics Solutions Provider

A leading logistics solutions provider partnered with Kyndryl to elevate customer satisfaction with a Generative AI application prototype on Google Cloud.
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Luxury Department Stores

Kyndryl partnered with a leading luxury retailer, to enhance operational efficiency in its SAP® systems and other applications to speed processing times, improve governance, security and reliability, and to ensure customer shopping experiences are positive, especially during seasonal changes.
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MHIRJ

Together, MHIRJ and Kyndryl worked to define and implement the requirements for the company’s core IT services. Despite the added complexity, the team determined that a multicloud strategy would be most appropriate to support current company operations and longer-term business objectives.
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MM Group

MM Group partnered with Kyndryl to support its rapid growth through acquisitions by addressing complexities and technical debt, transforming its critical IT infrastructure and providing managed services.
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Macquarie University

Macquarie University partnered with Kyndryl to modernize its IT by migrating to an AWS cloud platform, decommissioning workloads, improving disaster recovery capabilities, and creating self-service management tools.
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Managed Services Provider for the Financial Industry

The managed services provider retained Kyndryl to provide education and hands-on professional services in designing and building a compliant Google Cloud Platform landing zone.
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Mazda Motor Corporation

Together, Kyndryl and Mazda modernized its infrastructure by enhancing business resilience to swiftly recover data in the event of unforeseen outages, improving integration with customer and internal systems and overhauling the existing virtualization infrastructure for more stable and responsive operations.
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Mitsubishi

Mitsubishi worked with Kyndryl to migrate its SAP® infrastructure to IBM Cloud™. Now, the organization’s infrastructure scales automatically, seamlessly handling natural fluctuations in automotive sales volume.
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Mondi Group

Mondi Group, a multinational packaging and paper group, engaged Kyndryl to help it move to the next-generation ERP SAP S/4HANA with zero business disruption.
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Monjasa

Monjasa and Kyndryl established a Microsoft Center of Excellence to govern the lifecycle of Power Platform applications.
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Multinational Infrastructure Consulting Company

A leading infrastructure consulting company modernizes and virtualizes its own technology environment to reduce outages, automate troubleshooting, and set the stage for continued growth.
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Multinational Investment Bank

The bank, Kyndryl, and AWS co-created a solution to enable automated cyber recovery capabilities that allowed the bank to isolate and protect critical data, automate compliance reporting, and rapidly recover from breaches or attacks.
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Multinational Media Company

The company worked with Kyndryl and Cisco to assess existing networking infrastructure and map out the optimal upgrade path.
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National Australia Bank

National Australia Bank and Kyndryl improved the bank’s customer experience by enhancing the resiliency of critical business applications through a cloud migration to Microsoft Azure.
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National Stock Exchange of India Ltd.

Delivering speed and efficiency to disaster recovery operations with automation.
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North American Energy Giant

A North American energy giant and Kyndryl introduced enterprise-wide governance of digital experience for employees and their devices, resulting in productivity gains and cost savings.
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North American Food Manufacturer

The company commissioned Kyndryl to handle its migration to a Cisco Unified Communications Enterprise Agreement (EA) model to lower costs, improve visibility, and enhance flexibility.
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North American bank

Together, the bank and Kyndryl implemented a Cloud Native Application Protection Platform (CNAPP) on AWS, integrating it with the bank’s custom ServiceNow environment for estate-wide incident tracking. The result: certified industry compliance by an independent auditor.
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Outdoor media company

Outdoor media company and Kyndryl Skytap modernize outdated IT operations through a smooth migration to the cloud.
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Parking and Citation Services, Large US City

A unified digital platform and omnichannel contact center provide a faster, more convenient experience for motorists navigating parking and citations.
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Performance iN Lighting

To capitalize on global growth opportunities, Performance iN Lighting is working with Kyndryl to move its mission-critical solutions to SAP Applications Management on IBM Cloud.
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Pharmaceutical Supplies Manufacturer

The pharmaceutical supplies manufacturer and Kyndryl migrated a legacy resource management system into SAP S/4HANA on AWS, gaining efficiency and enabling higher scale.
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Post and Parcel Delivery Company

The delivery company partnered with Kyndryl to design the AWS landing zone, migrate its workloads, and manage the workloads based on service-level agreements.
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RSA Insurance

Kyndryl helped RSA modernize and transform with unique hybrid solutions. The transformation allows RSA to adopt smart technologies to create and automate industry-leading actuarial models for its analysts.
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Raj Petro

Despite the COVID-19 pandemic Raj Petro completed the move to cloud rapidly, helping the company optimize its workflows and contributing to record-breaking revenues.
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SBS Ricoh Logistics

SBS Ricoh Logistics partnered with Kyndryl to support business expansion and provide a foothold for digital transformation with new networking and cloud-enabled solutions.
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Schibsted Media Group

Schibsted Media Group migrates to Amazon Web Services (AWS) to support business expansion.
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Schneider Electric

Schneider Electric is migrating to Amazon Web Services (AWS) to support their IT modernization effort.
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Securitas

When every second counts in protecting people and assets, Kyndryl is helping Securitas upgrade their networking systems and modernize their datacenters to ensure real-time security insights, alerts and actions.
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SimCorp

SimCorp and Kyndryl evolved a critical fintech application, SimCorp Dimension, from a product to a cloud-based service capable of supporting investment firms all over the world.
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Singapore Aero Engine Services Private Limited (SAESL)

To support its accelerated business and data growth, together, SAESL and Kyndryl upgraded its infrastructure, improved employee experience, reduced security risk and introduced a comprehensive data strategy to advance critical decision-making.
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South American Insurance Company

South American Insurance Company and Kyndryl Skytap enhance business scalability and agility through a non-disruptive cloud migration of Oracle-based IBM Power workloads to Microsoft Azure
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State Department of Human Services

The most vulnerable citizens of this state now get faster human services through new Interactive Voice Response and call-center solutions.
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State Public Transport Services

State Public Transportation agency collaborated with Kyndryl to close its aging data center and introduce a consumption-based multi-cloud environment to reduce costs, inform critical decision-making on operational priorities, and address ambitious sustainability goals.
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Steel producer

Steel producer and Kyndryl Skytap enable rapid disaster recovery of critical ERP systems with cloud migration.
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Turkey's Isbank

“The enduring excellence in our partnership with Kyndryl has helped us to deliver and ensure maximum uptime with our new Tier 4 data center.” Sabri Gökmenler Chief Technology Officer, Turkey’s Isbank
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U.S. Public Health System

Together, a public health system and Kyndryl created a compliance reporting solution that surfaces powerful insights from EHR data. The solution, running on Microsoft Azure, reduces patient infection rates and decreases the risk of regulatory fines.
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UCLA Anderson School of Management

UCLA and Kyndryl co-created a GenAI virtual assistant to help graduate students from onboarding to post-graduation.
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WPP

Together WPP and Kyndryl formed a one-team organization that defined 18 priority projects to complete in the first year of partnership. While running current operations as usual, the team modernized and innovated cloud-based systems and operations to increase productivity, collaboration, and satisfaction among 120,000 WPP colleagues working on client projects worldwide.
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Zumtobel

In preparation for its important migration to SAP S/4HANA® software, Zumtobel and Kyndryl migrated their current SAP® applications to Kyndryl’s Vienna data center for crucial infrastructure availability and support.
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