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Utilities

Innovate to empower progress, modernize to sustain futures

Power the world with greater security, resilience and cleaner energy

The utilities sector is undergoing massive transformation. With the energy transition and soaring power demand, modernizing power system infrastructure and reimagining the grid for distributed supply are necessary. Kyndryl helps utilities undertake their transition through process and technology transformation providing services with scale, depth, and industry expertise.

50%

of oil demand is estimated to peak in the 2030s and wane throughout the 2050s. The rate of decline could range from 3 to 50% based on how quickly alternative energy sources replace oil. 


Source: McKinsey & Company

15%

By 2040, total yearly investments in the energy sector could reach between $1.3 trillion and $2.4 trillion, representing a potential growth rate of up to 5% per annum.


Source: McKinsey & Company

47%

of GenZsare inclined to buy solar panels from their energy suppliers, and they are twice as likely to prefer renewable energy compared to previous generations.


Source: Oracle IDC survey

Utilities capabilities

Helping utilities achieve better outcomes

two men planning the creation of a solar farm

Reimagine the grid

A smarter, secure, adaptive and resilient energy grid, planned, designed, built and operated to meet demand and achieve a clean energy future.

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Solar farm

Scale the power supply

Harness the opportunity of exploding demand and mitigate the risk of failing to do so. Leverage increasingly cleaner sources, including distributed energy resources.

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three workers in a data center

Balance the needs of today with demands of tomorrow

Strengthen infrastructure and resilience to ensure continuous service delivery. Simultaneously transition to a modern power grid and evolving regulatory frameworks, all while working toward clean energy goals.

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What's new in utilities

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UK Power Network's logo on a brick wall.
Customers

Kyndryl and UK Power Networks unveil Megawatt Dispatch platform in collaboration with National Energy System Operator to support renewable energy distribution

Press release | 16 Apr 2025
Businessman and senior woman looking at plan in a factory
Data and AI

Top 11 tech trends shaping energy, telecom and manufacturing in 2025

Article | 2 Dec 2024
resources

Go deeper with utilities

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Readiness report

Identify your energy and utilities readiness tipping point

Read the report (opens in a new window)
An engineer is working on high voltage power substation performing inspection and check to ensure infrastructure operates safely and efficiently in this industrial environment
ebook

Run utilities smarter with SAP on Azure

Read the ebook (opens in a new window)
Frequently asked questions

Our experts, your challenges

Read the Q&A with Kyndryl utilities expert, Paul Yarka, Vice President Energy and Utilities Market Leader


The power and utilities industry will meet this moment by leveraging a wide array of generation types, from nuclear to renewables. They will also drive the paradigm shift from centralized to distributed generation - distributed energy resources in the context of an adaptive and resilient power system architecture.

Technology plays a crucial role in enabling power and utility companies to provide a transformed customer experience, with rapidly advancing technologies enabling better interaction. The introduction of GenAI will further enhance ongoing customer–utility interaction. It will improve power system resiliency/self-healing characteristics enabled by technology-controlled distributed energy resources, monitor customer-controlled power generation (e.g., wind and solar) and storage (battery storage), and enable customers to select renewable generation suppliers (in Europe and in North America to a lesser extent). These are examples of how the customer experience has been evolving over the past 10 to 15 years and will evolve perhaps even faster into the future. 

Today technology is integral to utility business processes including customer experience, procurement and supply chain management, power system asset management, construction, restoration and resiliency, NERC-CIP compliance, and more. Although cloud modernization began in a meaningful way in the 2020s, cloud transformation and modernization were relatively nascent during the Covid pandemic and are now “breaking out” across aspects of the industry.   Today, considerable utility IT infrastructure is headed toward cloud modernization while utility operational technology (OT) modernization is still a work in progress. Fundamentally, the latest generation of cloud platforms and applications are allowing utilities to create higher quality data across utility enterprises that affords them capabilities that heretofore were extremely difficult to achieve. In this decade, utilities are now able to measure what they need to manage whether it be their processes, employee performance, equipment performance, and more. These significant modernization trends will be crucial to helping utilities manage their current business while improving their ability to invest in demonstrable priorities for the future.

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Connect with an expert to discuss your IT transformation

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