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Insurance

Enable a premier claims experience

Insurance

Enable a premier claims experience

A large insurer was looking to enable a premier claims experience offering high availability through a unified IT operating model and leading IT operations platform​ capability.

how we helped

01
Built a foundation for understanding change and its impact via a claims enterprise application topology.

Business Capability Modeling (BCM)

Developed a functional model comprising 200 capabilities for Claims FNOL and Handling.

Enterprise Architecture Linkages

Created 15,000 linkages across the business, information, application and technology domains.

Quality Platform Mapping

Integrated the BCM-based topology into the Quality Management platform.

02
Developed high-value foundational capabilities that offer our clients leading predictive monitoring capabilities.

Natural Language Processing (NLP)

Semantic and causality analysis for real-time insights with historical context.

Machine Learning (ML)

Health forecasting and anomaly detection.

Generative AI

Generative AI-based diagnostics for actionable intelligence using Azure OpenAI tuned to client context.

Customer use cases
Learn more about our Insurance customers
Deliver seamless digital experiences, empowering a global workforce
Deliver seamless digital experiences, empowering a global workforce

A global insurance company faced the challenge of transforming its global workforce into a more modern, digital workplace while maintaining employee engagement and intellectual capital.

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Protect personal & financial data for Insurance
Protect personal & financial data for Insurance

A global financial services firm faces ever increasing cyber security threats to its sensitive customer and financial data.

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