Healthcare
Deliver improved patient
experiences and outcomes
experiences and outcomes
Modernize healthcare technology
so you can focus on what's truly important
so you can focus on what's truly important
Overview
Kyndryl helps integrate and enhance healthcare information technology to ensure the success of your organization’s digital transformation with tailored services that accelerate innovation, decrease costs, and elevate patient and caregiver experiences.
Deliver performance improvements and invest in transformation for healthcare
Reimagine IT delivery for healthcare
Safeguard patient information with cyber-resilient systems
Healthcare
Deliver improved patient and member experiences and outcomes
Modernize healthcare technology so you can focus on what's truly important
Kyndryl helps integrate and enhance healthcare technology to ensure the success of your organization’s digital transformation with customized services that accelerate innovation, decrease costs, and elevate patient and caregiver experiences.
03
things
to know
to know
01
96%
96% of hospital executives believe that implementing a digital health strategy is critical to improving patient satisfaction, in addition to improving productivity and clinician satisfaction.
Source: Medical Economics
02
93%
Health and Human Services Office for Civil Rights (OCR) shows a 93% increase in large breaches reported from 2018 to 2022.
Source: HHS SRMA
03
58%
58% of healthcare executives said their organization will implement or acquire a generative AI solution in 2024, according to a Dec. 6 KLAS report.
Source: KLAS
industry experts
Our experts, your challenges
Read the Q&A with Kyndryl healthcare expert, Trent Sanders, VP Healthcare US
QWhat is the biggest pain point you are hearing from healthcare organizations today?
AThe healthcare industry faces challenges due to mergers and acquisitions, resulting in aging technology and decreased efficiencies. Rising inflation, supply chain bottlenecks, and caregiver burnout add to their problems. Prioritizing IT investments and modernization is critical to meeting patient needs and thriving as a future-ready institution.
QThe healthcare industry has experienced an important shift in the way patient information is managed and shared in recent years. What are the benefits of cloud-based Electronic Health Records (EHRs) for caregivers and patients?
ACloud-based EHRs have transformed healthcare by providing a single access point for patient information, improving efficiency, reducing errors, fostering patient engagement, enhancing clinician productivity, and optimizing IT infrastructure. They also offer robust tools for data protection, improved disaster recovery capabilities, and secure and accessible patient information during disasters.
QHow can healthcare organizations deliver care experiences that exceed patient expectations?
AHealthcare leaders have a responsibility to leverage IT for better patient care. But before digital transformation, organizations must define their mission, target audience, and governance. A practical approach that delivers quick wins while accelerating innovation is essential.
QHow should healthcare providers think about AI and automation?
AOur goal is to improve patients’ care journeys by mapping out the digital touchpoints they will encounter. Health systems can use automation as a stopgap measure or apply it to priority shared services as part of a broader IT transformation plan. At Kyndryl, we prioritize three shared service areas—IT, Revenue Cycle, and Supply Chain—to improve net patient revenue.
Trent Sanders
Vice PresidentHealthcare USKyndryl
Trent Sanders
Vice President
Healthcare US
Kyndryl
Vice President
Healthcare US
Kyndryl
Trends and Insights
Article | Mar 28, 2024 | Read time: 5 min
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