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Kyndryl’s services will help Ethniki Asfalistiki improve work-life balance for its employees and attract top talent

ATHENS, Greece, March 20, 2024 — Kyndryl (NYSE: KD), the world’s largest IT infrastructure services provider, and Ethniki Asfalistiki, a leading Greek insurer, have announced a collaboration aimed at digitally transforming Ethniki’s workplace. This initiative aims to provide Ethniki’s employees with access to the necessary tools, data and applications from any location and at any time.

Under this transformation project, Kyndryl’s workplace experts will create a flexible, collaborative and secure work environment for Ethniki employees. The objective of this collaboration supports Ethniki’s strategic imperative to meet the evolving needs of its workforce and to establish a modern and efficient digital workplace environment that embraces continuous improvement driven by user experience visibility and insights. 

Faced with the challenges associated with traditional office setups, Ethniki sought to enhance work flexibility and attract top talent. Turning to Kyndryl has empowered Ethniki’s employees with remote work options, eliminating the constraints of physical office spaces. This transformation fosters a better work-life balance and enhances Ethniki's ability to attract new talent effectively.

Furthermore, the implementation of a digital workspace, facilitated by Kyndryl, will enable Ethniki Asfalistiki to leverage cutting-edge technologies such as artificial intelligence, machine learning and automation. These advancements will optimize workflows and decision-making processes, leading to significant efficiencies in managing and operating the end-user environment. For example, Ethniki will streamline workflows and improve decision-making, thereby enhancing operational effectiveness and driving business growth.

By streamlining processes and integrating cutting-edge technologies, the project aims to enhance productivity, security and economies of scale. The digital workspace serves as a cornerstone in modern business operations, empowering organizations to stay competitive and drive innovation for sustained success. The project has reached significant milestones, with the final phase focusing on the introduction of innovative capabilities into the digital environment.

Today’s announcement builds on a longstanding relationship between Kyndryl and Ethniki Asfalistiki. The decision to expand the collaboration into new areas such as the digital workplace environment shows a deep level of trust and satisfaction in Kyndryl's services and expertise. 

The partnership with Kyndryl has been instrumental in enabling Ethniki’s planned advancements by delivering vital expertise and services to:

  • Harness state-of-the-art technologies like artificial intelligence, machine learning and automation to streamline routine IT tasks, enhancing operational efficiency, minimizing manual intervention, and optimizing the organization's workflows and decision-making processes.
  • Take a holistic, measurable and data-driven approach to seamlessly integrating Ethniki's current applications and data, simplifying workflows and enhancing the employee experience.
  • Utilize UX data to drive continuous improvements.
  • Assist the company in adopting and deploying adaptive digital tools in Applications, Data & AI, ensuring security, reliability and efficiency in its operations.

Ethniki Asfalistiki’s digital transformation journey is fueled by its strategic adoption of cloud technology. Developing a comprehensive cloud strategy, it has initiated a series of seamless transitions to the cloud. This encompasses adopting a hybrid Active Directory setup, integrating its on-premises infrastructure with cloud services, thus establishing a unified digital environment. Furthermore, the implementation of Intune Endpoint Management has revolutionized workplace dynamics, ensuring employees can conveniently access applications from anywhere. These proactive steps underscore Ethniki's dedication to innovation and efficiency, representing significant progress toward its digital transformation objectives.

"We chose to partner with Kyndryl based on their proven track record, expertise and extensive experience in delivering successful projects. Kyndryl boasts a team of highly skilled professionals with deep proficiency in designing, building and managing mission-critical digital environments,” said Petros Tsonis, Chief Information Officer of Ethniki Asfalistiki. “Our objective in this collaboration is to enable our employees to work in a flexible, collaborative and secure environment. This strategic decision reflects our commitment to meeting the evolving needs of our workforce and establishing a modern and efficient digital workplace environment that prioritizes continuous improvement driven by user experience feedback."

"At Kyndryl, we are equipped with proprietary IP and state-of-the-art tools, enabling us to pioneer ongoing innovation through the seamless integration of advanced analytics. Our enduring recognition as a leader in Gartner's Magic Quadrant for Managed Mobility Services for nine consecutive years reflects our dedication to excellence,” said Apostolos Leonidhopoulos, Managing Director of Kyndryl Greece & Cyprus. “Through the facilitation of a digital workspace implementation, Kyndryl empowers Ethniki to leverage revolutionary technologies like artificial intelligence, machine learning and automation. We're excited to partner with Ethniki in solidifying its leadership position within the Greek insurance market."

About Ethniki Asfalistiki
Ethniki Asfalistiki is a leading force in the insurance market, historically associated with the feeling of stability and trust with a wide network of insurance agents throughout Greece. It is affiliated with a significant financial services group, with branches in Cyprus and Romania, and majority ownership by CVC Capital Partners’ Fund VII since March 2022. With a steadfast presence, Ethniki Asfalistiki has upheld its commitment to approximately 1,700,000 insured individuals, earning recognition for its reliability and dedication to customer service, prioritizing the security and welfare of its policyholders. For more information, visit

About Kyndryl
Kyndryl (NYSE: KD) is the world’s largest IT infrastructure services provider, serving thousands of enterprise customers in more than 60 countries. The company designs, builds, manages and modernizes the complex, mission-critical information systems that the world depends on every day. For more information, visit

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