Expansion of digital workstations to provide flexible and secure remote access from insurance brokers to enterprise applications.
BUENOS AIRES, Argentina, June 29, 2022 – Kyndryl (NYSE: KD), the world's largest IT infrastructure services provider, and Río Uruguay Seguros (RUS), an Argentinean insurance company offering a diverse portfolio of policies for private clients, announced the implementation of VMware Workspace that allow RUS’ insurance brokers to work anywhere at any time, with secure remote access to business applications.
RUS was faced with the challenge of stabilizing its operations and providing its insurance brokers with a private virtual network, especially during the pandemic. Together with Kyndryl, RUS has implemented VMware Workspace ONE, an end-to-end digital workspace solution, part of the VMware Anywhere Workspace platform. It has improved how it manages remote digital work infrastructure and strengthened its business continuity while reducing manual effort and associated costs.
The goal was to be able to manage the configuration and security of the equipment and ensure the operation and availability of the business applications. RUS started this project offering 400 devices for external insurance brokers, to improve speed and flexibility in its domestic operations.
Working alongside RUS, Kyndryl’s Digital Workplace Services practice and expertise is central to helping RUS develop and quickly access remote work capabilities for its insurance brokers through a single console. Supported by Kyndryl’s implementation and managed services, RUS can now manage the security of its systems, such as identity and access, from a single place, as well as guarantee the correct operation and availability of its applications so insurance brokers can continue working in a collaborative, agile and secure environment.
Companies in the insurance industry are grappling with the paradigm shift towards a digital culture, focused on the customer experience. As this change occurs, technology is reshaping the industry and changing the way insurance is managed where more clients demand different types of tailored insurance, such as self-managed experiences, quotation and management of digital policies, personalized policies. An equipped workforce and ecosystem of partners should be able to work remotely to attend the needs of clients wherever they are.
“We have transformed the way our teams at Río Uruguay Seguros were working by providing a digital workplace that is dynamic, flexible and digital, prioritizing safety and productivity. Kyndryl is a key partner in our transformation journey as we deliver on our commitment to walk the path to digitalization with our insurance brokers,” says Juan Carlos Godoy, Executive President of Río Uruguay Seguros.
“At Kyndryl, we continue to work side by side with RUS through its innovation and business growth journey. This project was key to helping RUS provide a more collaborative, productive and digital way of working. And perhaps most importantly, this collaboration delivered a secure, robust and reliable technological infrastructure that was central to increasing operational productivity,” said Mariano Ragognetti, Managing Director, Kyndryl Argentina.
About Río Uruguay Seguros
Río Uruguay Cooperativa de Seguros Limitada advances, with concerns and imagination; improving its infrastructure; rethinking your IT and communications systems; Facing Total Quality plans, undertaking profound Re-Design processes, with service excellence as a goal. Likewise, it plays a leading role in the Argentine Association of Insurance Cooperatives and Mutualities of the Argentine Republic, promoting complementary projects and reciprocal attention between the associated institutions and contributing -from there- to the sector's policies. Río Uruguay Cooperativa de Seguros Limitada has participated in successful joint ventures with other related companies, thus it can proudly claim to be a founding part of AFJP PREVISOL (today Credicoop Administrator of Voluntary Contribution Funds and Agreed Deposits), ASOCIART (Insurer of Labor Risk), STOP LOSS Bureau de reaseguros sa (Reinsurance Broker), “Pool Nacional” (group of cooperatives that reinsure each other, under the management of Stop Loss) and Sociedad Entrerriana de Depósito y Warrants. For more information, visit www.riouruguay.com.ar
Kyndryl (NYSE: KD) is the world’s largest IT infrastructure services provider. The company designs, builds, manages, and modernizes the complex, mission-critical information systems that the world depends on every day. Kyndryl’s more than 90,000 employees serve over 4,000 customers in more than 60 countries around the world, including 75 percent of the Fortune 100. For more information, visit www.kyndryl.com.