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If you are facing a security breach or have suspicions of an incident, contact us immediately for assistance.

Emergency Cyber Response Support

Cyber Security Incident Response and Forensics (CSIRF)

Proactively strengthen cyber posture and help reduce incident impact

Emergency incident response with digital forensics

Proactively prepare for and respond to threats by applying the latest threat intelligence and leveraging our deep domain security expertise. Kyndryl Cybersecurity Incident Response and Forensics (CSRIF) services provide threat detection and incident response to boost efficiency of security operations. In the event of a cyber disruption, such as ransomware, Kyndryl’s CSRIF team can provide on-demand, hands-on support to assist in resolving threats to a customer’s business.

Complementing Kyndryl’s Recovery Retainer Service, CSIRF is designed to enable resilient models to mitigate risks and ensure business continuity. With experience in the areas of incident response, security operations, intelligence, forensics, and threat hunting, our CSIRF team can:

  • Strengthen cyber resilience posture and improve incident response plan
  • Reduce the impact of a cyber incident
  • Overcome security skills shortage with on-demand security expertise

CSIRF service options

Flexibly choose from on-demand or tiered support for rapid incident response and forensic triage

On-demand

  • 24/7 phone support
  • Custom scope with hourly rates

Tier 1

  • 80 annual retainer hours for incident response
  • 24/7 phone support
  • Additional hourly rates

Tier 2

  • 100 annual retainer hours for incident response
  • 24/7 phone support
  • One-time Initial Threat Intel Insight
  • 2x Proactive Service Units
  • Additional hourly rates
  • Travel as applicable

Tier 3

  • 150 annual retainer hours for incident response
  • 24/7 phone support
  • One-time Focused Threat Intel Insight
  • 3x Proactive Service Units
  • Additional hourly rates
  • Travel as applicable

Proactive and on-demand support

Mitigate potential threats with proactive services and respond rapidly to a high-priority incident with on-demand support.

Multi-tiered service

Get started with an intake process where our team will have a detailed understanding of your environment to ensure better incident response and choose the right teir of service.

Deep Expertise

Take advantage of our expert team with proven ability in serving customers in complex, highly regulated industries.

Have a question? Talk to a Kyndryl cyber expert.

Discover how Kyndryl CSIRF services can accelerate your incident response and forensic actions.