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Healthcare Payer

Ensure long-term stability and minimize operational inefficiencies

Healthcare

Future-proof your technology infrastructure and reduce technical debt

Kyndryl helped a large healthcare payer organization manage their core infrastructure that supported over 100 million members.

how we helped

01
Transitioned and distributed infrastructure from on-premises to the cloud, infused it with automation, and improved agility, resiliency, and access to innovation.

Supported growth

Enabled significant business growth organically, and through mergers and acquisitions

Platform oversight

Integrated, standardized, and managed IT platforms reducing deployment time for new environments from months to hours

Increased scalability

Helped allocate cloud resources quickly in response to changing operational demands

02
Enhanced operational efficiency with targeted IT services and high-speed network access.

Improved member and associate experience

Provided hyper focused operations and an IT service desk

Increased access speed

Leveraged a redundant 100GB on-ramp and mesh network to enable fast access

Minimized disruption

Enabled a low incident rate for reliable and frictionless access for associates and members

03
Transformed healthcare environments with repeatable and scalable IT patterns.

Custom healthcare system

Co-developed a unique, customized healthcare system in collaboration with hyperscaler engineering

Maintained healthcare infrastructure

Prioritized features and releases to maintain a large, complex, and highly available healthcare infrastructure

Identified patterns

Defined and implemented repeatable IT patterns for re-use across healthcare environments

Customer use cases
Learn more about our Healthcare customers
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