Kyndryl modernizes CMPC’s digital collaboration with Microsoft 365

SANTIAGO, June 11, 2026 — Kyndryl (NYSE: KD), a leading provider of mission-critical enterprise technology services, and CMPC, one of the world’s largest global pulp and paper companies, today announced the completion of a strategic project to modernize CMPC’s enterprise productivity and digital collaboration platforms through enterprise-wide adoption of Microsoft 365. The initiative enhanced CMPC’s digital workplace with integrated security, compliance, identity management, mobility, and automation capabilities to create a more agile and resilient IT environment.

CMPC has conducted a company-wide digital strategy focused on strengthening global collaboration, standardizing operations, and supporting more flexible ways of working. The company has modernized the mission-critical systems underpinning employee productivity while reinforcing information security and governance across its global footprint. Kyndryl Consult led the project, which was designed to support operational continuity and enhance organizational readiness for future innovation and AI-powered experiences with Microsoft 365 Copilot.

“The modernization of our collaboration platform is a key step in our digital transformation journey,” said Gustavo Vieira, Global Chief Information Officer, CMPC. “By working together with Kyndryl and Microsoft, we strengthened security, simplified operations and provided our employees with a more modern and productive work environment, with a clear path for integrating new AI capabilities.”

“At Kyndryl, we work alongside our clients to turn technology into a strategic advantage for their business,” said María Soledad Matos, Managing Director of Kyndryl Chile. “With CMPC, we are driving a comprehensive modernization of its digital environment with Microsoft 365, strengthening security and operational continuity, while preparing the organization to scale new innovation and artificial intelligence capabilities across its global operations.”

“Thinking about the future through innovation in any organization means placing a central focus on adoption. That is why it is strategic to define how we will move our company into the next phase of productivity and efficiency with AI — by investing in our talent, building a strong training program, fostering the right culture, and orchestrating phases that enable sustained change management,” said Andrés Roepke, Country Manager of Microsoft Chile. “At CMPC, the enterprise-wide adoption of Microsoft 365 reflects all of these elements and demonstrates how a transformation at scale can enable new ways of working across the organization, ultimately accelerating the value of generative AI with Microsoft 365 Copilot and taking productivity and innovation to the next level.”

As part of the collaboration, CMPC worked with Kyndryl to implement a low-risk and scalable Microsoft 365 environment design to address key operational needs. Delivered through a phased approach — spanning design, testing, deployment and post‑implementation support — the project enabled business continuity while strengthening information governance and device management. As a result, CMPC improved adoption and change management across its workforce and enabled more efficient and resilient workflows for its hybrid global teams, while reducing regulatory risk by strengthening control over sensitive data.

CMPC selected Kyndryl for its deep expertise in technology consulting and digital workplace modernization. Through Kyndryl Consult, the company brought industry knowledge and hands-on experience in designing and implementing reliable, scalable digital workplace platforms aligned with enterprise governance and innovation objectives.