Modernize with automation and analytics to improve customer experiences.
Citations:
(1) Voice of the Enterprise: Cloud, Hosting & Managed Services, Organizational Dynamics - Advisory Report February 8, 2022
(2) CIOs, CTOs and technology leaders - Latest findings from PwC’s Pulse Survey. August 18, 2022 https://www.pwc.com/us/en/library/pulse-survey/managing-business-risks/technology-leaders.html
(3) Don’t settle for a patchwork data strategy: lessons learned from c-suite executives, Frost & Sullivan visual whitepaper sponsored by Kyndryl. April 2022 https://www.kyndryl.com/content/dam/kyndrylprogram/cs_ar_as/Frost-Sullivan-don%27t-settle-patchwork-data-strategy.pdf
(4) 6 Macro Factors Reshaping Business This Decade, Gartner. February 8, 2023 https://www.gartner.com/en/articles/6-macro-factors-reshaping-business-this-decade
(5) IDC, Quantifying the Worldwide Shortage of Full-Time Developers, Doc# US48223621, September 2021
(6) IBM cost of a data breach report, 2022 https://www.ibm.com/reports/data-breach
(7) Federal Bureau of Investigation Internet Crime Report, 2021 https://www.ic3.gov/Media/PDF/AnnualReport/2021_IC3Report.pdf