Applications

Application Management Services

Accelerate business outcomes with reimagined application management

What we do

Transform application management to deliver autonomous operations at scale

Kyndryl’s next-generation Application Management Services (AMS) use an agentic AI-first approach to integrate, manage and modernize applications across hybrid environments. We apply automation, predictive analytics, and self-optimizing agents to help teams shift from reactive maintenance to proactive, autonomous operations at scale.

Our agentic AMS approach includes built-in governance and transparency. It transforms application operations from a traditional support function into a proactive, self-healing model powered by continuous learning. With clearer visibility, improved reliability, and better cost control, leaders like you can accelerate delivery and focus on innovation.

Discussion, meeting and business people in office for teamwork, planning or review at table. Collaboration, professional and group of diverse employees for ideas, conversation or project development.

how kyndryl helps

Our application management capabilities

Application architecture and design

Kyndryl combines advisory insight with operational expertise to simplify and optimize your application portfolio. Using agentic AI, we deliver a clear application inventory and value-based scoring across business impact, risk, cost, and performance. This helps you confidently consolidate, retire, or modernize applications with quantified TCO benefits and targeted SLOs.

Application support and maintenance

We keep your application ecosystem stable, available, and resilient. With 24/7 support, we provide L2/L3 assistance, proactive monitoring, and rapid incident resolution to minimize downtime and maximize performance. The services enable site reliability engineering (SRE)-led operations with AIOps that predicts anomalies, self-heals incidents, and tunes capacity, escalating only what truly needs attention.

Infrastructure and application integration

Kyndryl unifies your infrastructure and applications with deep, end-to-end integration. Through focused discovery workshops and robust integration platforms, we accelerate your move to API-led connectivity using reusable building blocks and optimized governance. We automate workflows, manage diverse data sources, and deploy agentic integration fabric that designs, tests, and operates APIs and event flows with built-in policy guardrails and zero-trust controls.

Application optimization and observability

Boost the performance and efficiency of your applications with advanced application performance management tools, FinOps-driven cloud cost management, and workflow automation. We optimize hybrid cloud through performance tuning, cloud efficiency, and license rationalization. With real-time insights from Kyndryl Bridge, you gain end-to-end visibility, reduced technical debt, and greater application stability.

Managed application security

Kyndryl provides integrated protection by embedding security into every layer of your application ecosystem. Our 24/7 security operations, SIEM, and vulnerability management, combined with zero-trust architecture and AI-powered threat insights, ensure resilience against evolving threats. With agentic AI across build and run, we correlate code, runtime, and identity signals to predict, prioritize, and auto-remediate exposures.

Continuous modernization

Kyndryl leverages agile methodologies to continuously modernize your applications into scalable, secure, and high-performing systems. With agentic testing and code agents, we auto-generate test cases, predict defects, and propose refactors or service extraction with quantified risk and reward insights from Kyndryl Bridge Intelligence. We sequence modernization by business impact, maintain production stability, shorten release cycles, and reduce costs.

Data management

We help you reliably manage and optimize business data across data warehouses, data lakes, and modern cloud-native data platforms. We ensure high platform availability, scalability, and performance, while enforcing strong data security, access controls, and compliance. All this is supported by continuous monitoring and maintenance of data pipelines, integrations, and data flows.

Why work with us?

Self-driving operations

Deploy a variety of AI agents across the lifecycle, from predictive anomaly detection and self-healing to continuous modernization.

Unified observability with Kyndryl Bridge

Integrate, observe and orchestrate environments through a single view powered by 12M actionable monthly insights and $3B in annual savings.

Proven expertise with Digital Trust

Apply mission‑critical operations expertise coupled with Agentic AI Framework and Responsible AI and Digital Trust capabilities.

Customer stories

Enabling our customers in their application lifecycle

Luxury department store

Enhancing customer experience by transforming the reliability of core retail systems

A leading luxury retailer speeds job processing time and reduces daily inventory process from 12 hours to 2 hours through end-to-end AMS.

Dow

Driving productivity and innovation through infrastructure application modernization

The industry leading chemical manufacturer boosts operational agility and accelerates innovation by modernizing infrastructure applications with AI and automation.

Our partners